2 min listen
How the Postal Service Prioritizes Customer Care
How the Postal Service Prioritizes Customer Care
ratings:
Length:
31 minutes
Released:
Sep 27, 2022
Format:
Podcast episode
Description
This week on Mailin' It, we are joined by the Postal Service’s VP of Customer Experience, Marc McCrery, and the Director of Consumer Advocate, Nathan King, to learn how we manage customer care here at the Postal Service. Join us as we’ll dive into the different aspects of customer experience and the work that goes into serving the Postal Service’s extensive customer base. We’ll also talk about addressing customer concerns, methods to track consumer satisfaction, ways you can reach the Postal Service, and more!
Released:
Sep 27, 2022
Format:
Podcast episode
Titles in the series (53)
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