Rapid Results: How the Postal Service Delivered Millions of COVID-19 Test Kits

VP of Sales Intelligence and Support Shibani Gambhir: This is the second episode of our new series that will introduce listeners to people in key leadership positions at the Postal Service. In this installment, we speak with Shibani Gambhir, Vice President of Sales Intelligence and Support. In this engaging discussion, Shibani explains how the sales intelligence team equips their sales force for success and shares insights gained from her own career growth within the industry. by Mailin’ It! - The Official USPS Podcast

26 min listen

Sustainability Goals Update: This episode focuses on the various environmental sustainability initiatives USPS is taking to reduce its carbon footprint and promote a greener future. Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustainability, shares insights and updates on the Postal Service's environmental sustainability journey. by Mailin’ It! - The Official USPS Podcast

23 min listen

USPS Chief Information Security Officer Heather Dyer: This episode kicks off a new series that will introduce listeners to people in key leadership positions at the Postal Service. In our first installment, we speak with Heather Dyer, the Postal Service’s Chief Information Security Officer. Our conversation with Heather covers the importance of her work and how keeping an open mind and adapting to change have been some of the most important keys to her success. by Mailin’ It! - The Official USPS Podcast

28 min listen

Investment Scams: In honor of National Consumer Protection Week, we’re talking about investment fraud with Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. Discover the deceptive tactics used by fraudsters to lure in unsuspecting victims and learn how to safeguard your finances. by Mailin’ It! - The Official USPS Podcast

29 min listen

Hazardous Materials and the Mail: In this episode, we delve into the complex world of handling hazardous materials at the Postal Service. From stringent regulations to specialized training, we uncover the meticulous processes involved in ensuring the safe transportation of hazardous items. Join us as we explore how USPS prioritizes employee and public safety, compliance, and reliability in every step of the shipping journey. by Mailin’ It! - The Official USPS Podcast

26 min listen

Every Stamp Tells a Story—What to Look for in 2024: In this episode, we get an exclusive dive into the world of stamp selection. Not only do we get a sneak peek into the stunning designs of the new stamps, but we also unravel the intriguing stories behind them. Join us for an episode filled with artistry, history, and the magic behind our iconic stamps with Lisa Bobb-Semple, the Postal Service's Stamp Services Director. by Mailin’ It! - The Official USPS Podcast

26 min listen

Finding a Career at the Postal Service: In this episode, we're diving deep into the realm of Postal Service recruiting, hiring, and career development, with special guests Jim Davey, Director of Field Human Resources, and Shontay Porter, Director of Talent Acquisition. Whether you're a prospective employee or just curious about the inner workings of the Postal Service, this episode is for you! by Mailin’ It! - The Official USPS Podcast

24 min listen

Postal Service Pricing: This week on Mailin' It, we’ll explore a critical challenge faced by all businesses, but one that presents unique complexities for the Postal Service—Pricing Strategy. Join us as we dive into the intricacies of postal pricing and the strategies that have been instrumental in our continued success. by Mailin’ It! - The Official USPS Podcast

33 min listen

How Automation is Shaping the Postal Service: In this episode, we're embarking on a journey into the fascinating world of postal technology and automation. Every day, the Postal Service handles over 400 million pieces of mail, not to mention the packages that are processed daily. Join us to get an exclusive behind-the-scenes look at how the Postal Service leverages technology to sort each piece of mail and every package with incredible efficiency, ensuring it's ready for swift delivery. by Mailin’ It! - The Official USPS Podcast

30 min listen

Preparing for the 2023 Holiday Season: This week on Mailin' It, we’ll discuss how the Postal Service is gearing up for the holiday season. Join us as we'll dive into this year's holiday message, share tips for ensuring your mail arrives in time for the festivities, and explore all the exciting elements of the holiday campaign. Let's unwrap the season together! by Mailin’ It! - The Official USPS Podcast

19 min listen

The Postal Service’s Historic Role in Shaping American Transportation: In this episode, we'll dive into the pivotal role the Postal Service has played in shaping the history of transportation in the United States. From its inception, the Postal Service has been at the forefront of adopting and adapting to new forms of transportation, contributing significantly to the development and improvement of mail services across the nation. Get ready for an insightful conversation that will unveil the hidden gems of transportation history! by Mailin’ It! - The Official USPS Podcast

31 min listen

Native American Tribes and the Post Office: In this episode, we'll journey back to the late 1800s to explore how America's Indigenous population harnessed the power of education, specifically learning to read and write in English, as well as their utilization of the United States Postal Service. Here navigating us through this transformative period is Justin Gage, Author and Assistant Professor of History at the University of Arkansas in Fayetteville. Get ready for a thought-provoking and enlightening conversation! by Mailin’ It! - The Official USPS Podcast

27 min listen

Civil War Letters: This week on Mailin' It, we'll explore the extraordinary power of letter writing and the crucial role played by the Postal Service during the U.S. Civil War. Get ready for a truly special episode, as we'll have the privilege of hearing firsthand accounts from a Civil War soldier and his family through the letters they shared during that tumultuous time. by Mailin’ It! - The Official USPS Podcast

41 min listen

The Smithsonian's National Postal Museum: In this episode, we’ll take you on an exclusive behind-the-scenes tour of the Postal Museum with Elliot Gruber, Director of the Postal Museum. Get ready to uncover the story behind its inception, learn about the creative process behind its innovative exhibits, and gain insights into its exciting plans for the future. by Mailin’ It! - The Official USPS Podcast

27 min listen

USPS Ground Advantage Shipping Program: This week on Mailin' It, we welcome back Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to talk about the Postal Service’s latest product offering—USPS Ground Advantage. Join us as we learn the details on Ground Advantage and how it will improve package shipping when it launches this July! by Mailin’ It! - The Official USPS Podcast

32 min listen

Dog Bite Awareness: In this episode, we dive into a topic that hasn't been covered before, but one that is of utmost importance to both the Postal Service and our valued customers—Dog Bite Awareness. Join us as we discuss the dangers that our beloved canine friends can pose to mail carriers and the safety protocols and training programs implemented by the Postal Service. by Mailin’ It! - The Official USPS Podcast

28 min listen

Retail - Sales and Service Associates: In this episode, we're continuing with our postal job series, where we explore the diverse roles within USPS. Today, we're shifting gears and focusing on the crucial role of sales and services associates at the Post Office. Join us as we sit down with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Asia will shed light on her job responsibilities and share some of her most memorable experiences. by Mailin’ It! - The Official USPS Podcast

24 min listen

Encore Episode - Women in the Postal Service: In honor of Women’s History Month, we’ve decided to re-post an episode we first published last year about the incredibly important role women have played at the Postal Service throughout our long history. For the episode, we had a really great conversation with US Postal Service historian Jenny Lynch. by Mailin’ It! - The Official USPS Podcast

34 min listen

Consumer Protection Week: It’s National Consumer Protection Week! In honor of this observance, we’ll talk about the dangers of romance or “sweetheart” scams with Andrea Avery from the U.S. Postal Inspection Service. Join us as we learn more about what romance scams are, the warning signs to look out for, prevention techniques, and what you can do if you or someone you know has been a victim of fraud. by Mailin’ It! - The Official USPS Podcast

32 min listen

Postal Customer Councils: This week on Mailin’ It, we talk about the Postal Customer Council® (PCC®), a network of organizations with a long history of connecting the Postal Service with local businesses. Join us as we discuss what PCCs are and what they do with Lindsey Taylor, the Postal Services' Director of Industry Engagement & Outreach. by Mailin’ It! - The Official USPS Podcast

18 min listen

A Day in the Life: Mail Carrier: In this episode of Mailin’ It, we chat with Davita Lawrence, one of the many Postal employees who helps to make sure mail gets delivered to every address across the nation. Join us as we get a special look into the day in the life of a Mail Carrier. We’ll gain insight into the training, how someone gets assigned to a route, and more! by Mailin’ It! - The Official USPS Podcast

31 min listen

The 2023 Stamps Program: This week on Mailin’ It, we dive into the Postal Service’s new and exciting plans for the 2023 stamp program with Bill Gicker, Director of Stamp Services here at the Postal Service. Join us as we’ll get a behind-the-scenes take on the stamp selection process and a look at the big lineup for this year. We’ll also talk about how long these stamps will remain on sale and where you can look to find them! by Mailin’ It! - The Official USPS Podcast

23 min listen

How the Postal Service Helped America Conquer Its Western Frontier: This week on Mailin’ It, we’re joined by special guest Cameron Blevins, Associate Professor of U.S. History and Digital Humanities at the University of Colorado Denver. Join us as we unpack the 1800s and the Postal Services' role in westward expansion. We’ll also talk about the impact of this growth on Indigenous populations and more! by Mailin’ It! - The Official USPS Podcast

27 min listen

Direct Mail Delivers for Small and Local Businesses: This week on Mailin’ It, we talk about the power of direct mail with Thomas Foti, Vice President, Product Solutions here at the Postal Service. Join us as we’ll learn about its history, how it has evolved over time, and why it’s essential to any integrated marketing campaign. We’ll also discuss the role technology plays and what the Postal Service is doing to maintain the value of direct mail. by Mailin’ It! - The Official USPS Podcast

28 min listen

Holiday Preparations and Delivering for America: On this episode of Mailin’ It, we’re talking to Postmaster General, Louis DeJoy, about the upcoming holiday season and what the Postal Service has done to prepare for it. We’ll also discuss the progress made on the 10-year Delivering for America plan and the vision for the future! by Mailin’ It! - The Official USPS Podcast

31 min listen

The Holiday Season Marketing Campaign: This week on Mailin’ It, we chat about the strong connection between the Postal Service and the holiday season with Sheila Holman, Vice President, Marketing. We’ll get a behind-the-scenes look at this year’s holiday campaign and learn more about why the holiday season is the perfect time of year to remind the nation and our customers of what we do and what we offer! by Mailin’ It! - The Official USPS Podcast

21 min listen

Small Businesses, the US Economy’s Engines of Growth: This week on Mailin’ It, we talk about the tools and services available for small businesses with Peter Timko and Susan McGowan from the Postal Service's Small Business Solutions group. Join us as we learn how the Postal Service supports small businesses across the nation with marketing support, shipping solutions, and much more! by Mailin’ It! - The Official USPS Podcast

31 min listen

How the Postal Service Prioritizes Customer Care: In this episode, we are joined by Marc McCrery, the Postal Service’s VP of Customer Experience, and Nathan King, Director of Consumer Advocate, to get a behind-the-scenes look at how the Postal Service manages customer care. Join us as we learn more about the different aspects of customer experience, and how leaders across the organization work together to ensure customers are at the center of everything the Postal Service does. by Mailin’ It! - The Official USPS Podcast

31 min listen

Election Mail: This week on Mailin' It, we are joined by Adrienne Marshall, Executive Director for Election and Government Mail Services to talk about how the Postal Service handles election mail. Join us as we’ll learn about the Postal Service’s official role in the election process, the difference between election mail and political mail, and what you should know if you need or want to vote by mail. by Mailin’ It! - The Official USPS Podcast

18 min listen

Sustainability: In this episode, our hosts are joined by the Postal Service’s Chief Sustainability Officer Jennifer Beiro-Réveillé to talk about what it means to take care of business while also taking care of the environment. Join us as we’ll learn about the Postal Service’s top priorities for sustainability and the important role it plays in the 10-year Delivering for America plan. by Mailin’ It! - The Official USPS Podcast

29 min listen

Discover this podcast and so much more

Rapid Results: How the Postal Service Delivered Millions of COVID-19 Test Kits

Description

Titles in the series (53)

More Episodes from Mailin’ It! - The Official USPS Podcast

Related podcast episodes