18 min listen
Emojis mean business: The characters transforming business messaging
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Emojis mean business: The characters transforming business messaging
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
19 minutes
Released:
Sep 15, 2022
Format:
Podcast episode
Description
Emojis. We use them to add richness to online conversations, emphasize a point, and even create a sense of rapport with customers. On today's episode we're joined by Keith Broni, Editor in Chief at Emojipedia, Leslie O'Flahavan, writing trainer and coach and E-WRITE founder, Tomoko Yokoi, researcher and advisor in digital transformations at the IMD Business School in Switzerland and Karen Church, Intercom VP of Research & Data Science where together, they’ll talk about the evolution of emojis, recent trends in business messaging, and how organizations can use emojis to build better relationships with their customers.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Released:
Sep 15, 2022
Format:
Podcast episode
Titles in the series (100)
Intercom Live: Mamoon Hamid, Partner & Co-Founder at SocialCapital by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom