On today’s episode of MakingChips, we welcome back our good friend Ray Ziganto, President of Bi-Link, to the show. Bi-Link is a global mechanical component supplier that specializes in Stamping, Injection Molding, Die Cut, EMI/RFI Shielding, and  Assembly. Today’s topics of discussion include advancements in manufacturing technology, 3D measurement systems & scanners, and IMTS “Orphans”. Later on we shift the conversation to marketing analysis, strengthening business relationships with your top customers, and product development.   -- Episode Structure: [02:10] - Mecca of the Industry [03:30] - Welcome Ray Ziganto [05:08] - Advancements in Technology [08:30] - 3D Systems & Scanners [13:05] - IMTS Orphans [16:04] - The Marketing Pendulum Swings [18:10] - Analyzing Marketing Results [21:08] - Separating from a Customer [23:20] - Ray’s Product Development [25:50] - Conclusion of Episode   Mentioned in this Episode: Bi-Link  Ray Ziganto | LinkedIn    We Want to Hear From You, The Metalworking Nation: • jim@makingchips.com • jason@makingchips.com • ryan@makingchips.com Telephone: (312) 725-0245