Today we hear from 3 tour operators who attended the in-person Arival San Diego event, they share what they learned and experienced. I was keen to hear what first-time attendees of Arival thought of the event, so today we are joined by Brian Cain of Crawl New Orleans and Jarrod Riddle of Sprit of Arizona Tours.  We also invited Heather Fortes of Sactown Bites to our tour business round table discussion.  Arival San Diego is Heather's second Arival event, she shares how she had set up her Sacramento food tour business just a few weeks before attending Arival Orlando in 2019. Our guests share three takeaways each and reveal what they are going to implement in their tour business as a result of attending Arival San Diego. We also run the rule over the OTA and res tech sessions that are always a big draw at Arival but did they deliver what our tourpreneurs were looking for? Brian Cain also disclosed more about working with Viator accelerate, he was a beta partner with the OTA's new program. Tourpreneur and our guests commend the Arival team for putting on such an excellent event in trying circumstances. We all hope to see you at Arival Las Vegas later this year and who knows, there is talk of a European Arival to be held this summer.  Thank you to our guests, Brian, Heather, and Jarrod for their candor during this episode of Tourpreneur. I look forward to digging into your story and tour business journey on a later episode. What did you think about Arival San Diego? What did you learn that you will implement in your tour business? Let us know in our Tourpreneur Facebook Group.