27 min listen
How We Can Keep our Tour Guides Engaged with Nikki Padilla Rivera
How We Can Keep our Tour Guides Engaged with Nikki Padilla Rivera
ratings:
Length:
33 minutes
Released:
Apr 28, 2020
Format:
Podcast episode
Description
Nikki is going to share with us five ways that tour operators can keep our tour guides engaged. She shares actionable and practical tips based on years of experience at UA. Nikki was involved with tour guide commitment, employee retention, and happiness. She was responsible for tour guide quality in terms of brand consistency across experiences and also working with cultural values and creating a positive work culture. So Nikki has bags of experience when it comes to keeping tour guides happy. I also asked Nikki what makes a great tour guide.
Released:
Apr 28, 2020
Format:
Podcast episode
Titles in the series (100)
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