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How We Can Keep our Tour Guides Engaged with Nikki Padilla Rivera

How We Can Keep our Tour Guides Engaged with Nikki Padilla Rivera

FromTourpreneur Tour Business Podcast


How We Can Keep our Tour Guides Engaged with Nikki Padilla Rivera

FromTourpreneur Tour Business Podcast

ratings:
Length:
33 minutes
Released:
Apr 28, 2020
Format:
Podcast episode

Description

Nikki is going to share with us five ways that tour operators can keep our tour guides engaged. She shares actionable and practical tips based on years of experience at UA. Nikki was involved with tour guide commitment, employee retention, and happiness. She was responsible for tour guide quality in terms of brand consistency across experiences and also working with cultural values and creating a positive work culture. So Nikki has bags of experience when it comes to keeping tour guides happy. I also asked Nikki what makes a great tour guide.
Released:
Apr 28, 2020
Format:
Podcast episode

Titles in the series (100)

Travel industry veteran Shane Whaley talks with tour/activities business owners and managers. He uncovers their personal stories on how they got started, dealt with challenges and achieved success. Tourpreneurs open up and share their tips, insights, morning routines, resources, inspiration and success stories with you. We even talk about nightmare situations and how they were overcome. If you operate a tour business or plan on starting one, this podcast is for you.