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    Connecting With Your Customers At An Emotional Level

    Connecting With Your Customers At An Emotional Level

    FromThe Home Service Expert Podcast

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    Connecting With Your Customers At An Emotional Level

    FromThe Home Service Expert Podcast

    ratings:
    Length:
    61 minutes
    Released:
    May 15, 2018
    Format:
    Podcast episode

    Description

    Brigham is the founder and president of Power Selling Pros, a leading coaching and training firm dedicated to making your call center better. Power Selling Pros started training six call handlers in 2009. Today, they’ve successfully trained 450 call handlers and have worked with over 120 companies from around the globe. In this episode, we talked about customer service, booking rates, customer experience...
    Released:
    May 15, 2018
    Format:
    Podcast episode

    Titles in the series (100)

    The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $100M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.