IAG is a year into a major program of work aimed at uplifting the skills and capabilities of both its technology and operations organisation, and now people from across the group.IAG - Insurance Australia Group - is the largest general insurance company in Australia and New Zealand, and is home to brands such as NRMA, CGU, NZI and Lumley.In this week's CXO Challenge on the iTnews podcast, IAG’s executive manager for ‘technology enablement’ Suzanne Nottage, and technology capability development manager Sheryn Crummy, share the origins, strategies and successes of the ‘technology enablement’ function and team.