In October 2020, Malcolm Finn followed his conscience to chemicals company Johnson Matthey, which is transitioning its business model to focus on producing clean energy sources. As Director of Finance Operations and Control, Malcolm has been a key figure in that change.Guiding a company through such a major transition would have been challenging even for a seasoned leader at the best of times. But not only was Malcolm new to the company, most of the team was working from home, thanks to the COVID-19 pandemic.Everyone has struggled with the world-altering impact of the pandemic to some degree, and leaders can no longer afford to ignore this emotional fallout. In addition, in the midst of such uncertainty, confident assertions that everything will be fine don’t carry the same weight they once did.Now, the best leaders are those who treat their employees with understanding and leniency, while also admitting that they don’t have the answers to every problem.On this episode of The CFO Playbook, Malcolm explains the learnings he wants to take from remote work, why companies should question the purpose of digital innovations and why agility has never been a more valuable skill in a leader.  Connect with Malcolm on LinkedIn.If you want a better way to track and control your team’s spend, checkout Soldo.com.