While talk in 2020 has focused on interpreting the new normal, this discussion has been altogether shortsighted. Instead, we should be thinking about what a better normal looks like beyond the pandemic. The research in this year's 2020 Legal Trends Report from Clio aims to further our vision for what this better normal could look like, based on what they have seen so far. The Legal Trends Report uses aggregated and anonymized data from tens of thousands of legal professionals in the United States. This year, the company has adapted and expanded their analysis to provide more up-to-date data on law firms to better identify the challenges faced during the global pandemic in 2020. George Psiharis, COO, Clio joins me on the Tech Talks Daily podcast to share insights from their Legal Trends Report. George Psiharis is the Chief Operating Officer at Clio, the leader in cloud-based legal technology. Specializing in customer success, business development, and data operations, George has worked extensively with law schools, bar associations, and other legal professionals to help make information on cloud computing and law firm economics increasingly accessible. Clio is powering the future of legal services for lawyers and their clients through a suite of cloud-based solutions, including legal practice management, client intake and CRM, online payments, and client-attorney communication and collaboration software. Clio has been transforming the industry for over a decade with 150,000 customers spanning 100 countries, and the approval of 66 bar associations and law societies globally. Clio continues to lead the industry with initiatives like the Legal Trends Report, the Clio Cloud Conference, and the Clio Academic Access Program. Clio has been recognized as a Deloitte Fast 50 and Fast 500 company and a market leader by G2 Crowd.