In this episode, I interview Terry Begue, the Owner and Founder of Begue Painting, Inc., a painting company based in Cleveland, USA, making customers’ homes look new and gorgeous. Terry is passionate about perfecting his people skills which happened to be the reason his business has blown up. Started his painting business in 1978, aged 18 with no money, no experience, and no connections, and unfortunately failed miserably. However, Terry refused to give up so he has refined his process for business and personal growth through customer engagement and retention. He has seen growth since then, growing his people from 1 to around 12 FTEs and doubling revenue each year. Terry has been doing something with everything he learned in running a business. Today, Terry is an international speaker and author of, "Attract & Keep Customers for Life." He’s been using this book to help entrepreneurs and small business owners grow their businesses and so to provide a great life for their families. This Cast Covers: Started his business at a young age with no money, experience, and no connections. After several years, the painting company has grown its revenue and people with increasing demand for its service. Learned how to quickly accommodate and provide the highest quality possible service. Refined process for business and personal growth through customer engagement and retention. The author of the book entitled Attract & Keep Customers for Life. The book discusses the abilities to build trust, communicate one’s value and charge what’s worth. Now works as a business owner, international speaker, and author of books that bring success. Loyal repeat clients do some of the marketing for the business. Learned to stop fearing taking chances and how it would turn a person’s life and career. Passionate about helping entrepreneurs and small business owners who, more than anything, want to provide a great life for their families. Additional Resources: Begue Painting Inc. Attract & Keep Customers For Life By Terry Begue The Slight Edge By Jeff Olson Rich Dad Poor Dad by Robert T. Kiyosaki __________________________ Quotes:  “Stop fearing taking chances.” —Terry Begue “Take yourself out of the equation, each of us has full control over making decisions.” —Terry Begue “If you want to be successful, you have to let other people lead and allow them to express their opinions.” —Terry Begue “Just be ready for anything every day and don't let emotions get in the way.” —Terry Begue “Show some care to your employees and customers because the foundation of the relationship is caring.” —Terry Begue __________________________ Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0