In this episode, Strategies coaches Michael Yost and Michell Bartlein are joined by Jerry Montgomery, Defensive Line/Running Game Coordinator for the Green Bay Packers, to discuss all things leadership and culture. But what does an NFL coach have to do with salon/spa business? Well, you're about to learn that Jerry's knowledge about building teams transcends industry. You'll hear him discuss:The importance of understanding and communicating the concept that a team is multiple people working as one — and how culture allows that to happen.Why you need to set clear expectations to play your game at the highest level.The critical role of clear communication. As Jerry says, "Where there is lack of communication, negativity wreaks a void."Tune in to this powerful conversation that will challenge everyone who listens to work and hold each other to a higher standard.  Time stamps:1:08 - About Michell Bartlein1:50 - About Jerry Montgomery2:53 - How the Green Bay Packer culture translates to salons/spas3:45 - Jerry's definition of "team." 4=15:16 - The importance of being connected6:16 - Michell's take on how 4=1 translates to her salon/spa8:29 - "Where there is lack of communication, negativity wreaks a void."15:06 - The key ingredients of a strong culture19:22 - The danger of settling for average20:18 - Dealing with and avoiding employee turnover and living by the motto that "the standard is the expectation."24:00 - Set your team expectations like the Green Bay Packers27:06 - "These people couldn't cut it in our world because accountability is so high."29:27 - Play and hire at the level you want to achieve30:28 - Setting the leadership standard that you want your team to live by33:50 - Jerry's book suggestionWatch the video version of this episode: https://youtu.be/g9kmsItPCLoTo learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, we invite you to schedule a free 60-minute strategy session:Schedule a free 60-minute strategy session: https://bit.ly/3OBHURHStrategies: https://www.strategies.comSalon/Spa Business Coaching: https://strategies.com/memberships/In-Person Salon/Spa Seminars: https://strategies.com/seminars/Online Salon/Spa Training: https://strategies.com/upcoming-onlives/Incubator Seminar: http://go.strategies.com/incubatorInstagram: https://www.instagram.com/strategies4biz/Facebook: https://www.facebook.com/strategiesTikTok: https://www.tiktok.com/@strategies4bizThe Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team and create world-class client experiences.If you liked this episode, hit like, follow or subscribe. And, if you think someone else could benefit from this video, please click the share button. We're sure they'll appreciate it.