Motherhood and Milestones Welcome to Difficult Conversations with Dr. Anthony Orsini.  If you are a parent, first time mother, have a baby with special needs or perhaps have questions about how your baby’s developing, or about breastfeeding, wouldn’t it be great if you had someone to call who not only has the expertise to help but also knows what it’s like to be a mother?  If this description fits you or someone you know, you really don’t want to miss this episode.  Today, I have with me Kristin Horwath and Jennifer Ainsworth who are top notch pediatric and newborn Physical and Occupational therapists. They are Neonatal and Pediatric Therapists, and “mommas” themselves who are passionate to help mom’s and babies thrive. After working together at one of the top hospitals in the country, they teamed up with Adrienne Alexander and started Milestone Specialists of America, which is a baby resource/development coaching and therapeutic concierge service for mom’s and their babies.  Most importantly, they bring with them the understanding that healthcare is about that human to human interaction we speak about on every episode of this podcast.  As always, Dr. Orsini keeps his promise about two things, that you will feel inspired, and you will have learned valuable lessons to be a better and more compassionate communicator.Jenn and Kristin tell us about their journey  and what led them leave one of the best pediatric hospitals in the US and take the leap of faith to start Milestone Specialists of America. We find out who the typical client is that calls Milestone and the services they offer. We also learn how important it is for Moms and Dads to be involved in the treatment of their babies , and how Jenn and Kristin offer realistic and convenient ways to help parents along in the process. Kristin shares a story how she couldn’t breastfeed and how she worked through it. We find out how they’ve worked during COVID and the challenges they faced. We end with finding out the most difficult type of conversation that Jenn has, how she has navigated through the conversation, and she shares some advice on what to say and how she approaches that.  Also, Dr. Orsini mentions the three goals of having difficult conversations, and Kristen shares how she approaches a conversation with parents who are in denial about their child and what she says to a parent who wants an immediate answer when there isn't one. The lesson learned today and on every episode of this podcast is, it’s all about trust, building a relationship, and being a genuine person.  If you enjoyed this podcast, please hit the subscribe button.Host: Dr. Anthony OrsiniGuests:Jennifer Ainsworth Kristin HorwathSponsor:Veritus by Freedom Institute For More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Milestone Specialists of AmericaMilestone Specialists of America FacebookMilestone Specialists of America Instagram