Caring for Our Veterans with the Honorable Dr. David ShulkinWelcome to the Difficult Conversations with Dr. Anthony Orsini. This week my extra special guest is the Honorable Dr. David Shulkin, who is currently CEO of Shulkin Solutions.  He was the Ninth Secretary of the US Dept of Veteran Affairs, nominated by President Trump to serve his cabinet. Prior to serving as Secretary of the VA, he served as Under Secretary for Health under President Obama, and unanimously confirmed twice by the US Senate.   Dr. Shulkin represented 21 million American veterans and was responsible for the nation’s largest integrated healthcare system with over 1,200 sites of care, serving over 9 million Veterans.  Prior to coming to the VA, Secretary Shulkin was a widely respected healthcare executive having served as Chief Executive of leading hospitals and health systems such as Beth Israel in New York City and Morristown Medical Center in New Jersey, which is where Dr. Orsini first met him.  He has also previously been named 100 most influential people in American Healthcare by Modern Healthcare.  Dr. Shulkin’s recently published book is called, It Shouldn’t Be This Hard to Serve Your Country: Our Broken Government and the Plight of Veterans.  Dr. Orsini mentions his first encounter with Dr. Shulkin, and remembered how genuine, , and very engaging he was. We find out what made Dr. Shulkin take the medicine path and what led him into the leadership role. Dr. Shulkin tells us the single most difficult conversation that he had, and he gives us advice on his approach to communicating bad news. There are so many problems with medical education training right now with communication, and Dr. Shulkin shares with us how we can fix this. Dr. Shulkin’s dedication in his book impressed Dr. Orsini, and he talks about his dad, who was a psychiatrist on an Army base, and if he influenced him in any way. We learn about when he takes on his new position as Under Secretary at the VA in 2015, and what he realized he had in front of him with the wait time issues that were going on. Also, we find how he fixed the issue so quickly. Since he served with both Trump and Obama, we find out the game plan he had to navigate through the two different environments and succeed at it.  Dr. Shulkin shares with us how he was able to start the Patient Experience Program at the VA. Telemedicine is discussed and whether or not it’s here to stay or if we keep doing more. Find out what Dr. Shulkin is most proud of career wise. If you enjoyed this podcast, please hit the subscribe button to find out more about what we do and how we teach communication.  Go ahead and download this episode now!Host: Dr. Anthony OrsiniGuest: Dr. David ShulkinFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:David J. Shulkin, MD TwitterShulkin SolutionsIt Shouldn’t Be This Hard to Serve Your Cou