51 min listen
SPOTLIGHT: Reduce Friction to Improve Experience with Christiane Lemieux
SPOTLIGHT: Reduce Friction to Improve Experience with Christiane Lemieux
ratings:
Length:
20 minutes
Released:
Dec 28, 2021
Format:
Podcast episode
Description
*This episode is an excerpt taken from our 2020 interview. In this episode of the Talent Angle, author and entrepreneur Christiane Lemieux argues that friction, inefficiencies that slow processes in both business model and organizational design, is hurting most organizations. In her book Frictionless: Why the Future of Everything will be Fast, Fluid, and Made Just for You, she profiles entrepreneurs and organizations that have eliminated friction to improve customer and employee experience. Lemieux also discusses how friction in our personal and professional lives prevent us from becoming more productive. Christiane Lemieux is a serial entrepreneur, former Executive Creative Director at Wayfair, and author of three books. She operates and designs her lifestyle brand, Lemieux et Cie, and she is a frequent contributor to Architectural Digest and other design media. She is a graduate of Parsons School of Design and Queen’s University in Canada.
Released:
Dec 28, 2021
Format:
Podcast episode
Titles in the series (100)
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