52 min listen
#198: People-First Culture & Owning the Dinner Table, with Michel Falcon
#198: People-First Culture & Owning the Dinner Table, with Michel Falcon
ratings:
Length:
42 minutes
Released:
Nov 14, 2018
Format:
Podcast episode
Description
In this episode with Michel Falcon, we talk about what a people-first culture looks like, including how to recognize why customers do business with you and how to resolve customer complaints. We talk about how to “own the dinner table” through micro customer experiences, and genuine customer appreciation.
Released:
Nov 14, 2018
Format:
Podcast episode
Titles in the series (100)
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