The state of the world presently is placing an emphasis on schools upping their game in many ways, with the quality of health and safety being at the forefront of importance. Martin Bing joins the show this week to talk about how his company, 1Place Childcare, provides a tool for leaders and schools to feel secure about their compliance, training, processes, and procedures. 1Place can make sure your plans are well executed and that staff is well trained to ensure a consistently high level of health and safety. Martin and Kris also talk about what new protocols they are seeing in response to COVID-19, how 1Place can visually demonstrate success, and the importance of creating checklists in this time of a new landscape.   Key Takeaways: [10:33] Martin has a background in both IT and accounting, and is a self-described process nerd, just like Kris. His interest in entrepreneurialism led to his founding 1Place when he identified a need for an online tool to measure processes and easily share information and solve problems. [12:48] 1Place provides a way for owners and leaders to streamline processes, use checklists for training and documentation, and have oversight over multiple locations. This is extra relevant to the times now, where schools must show extra compliance for health and safety issues due to the COVID-19 pandemic. [14:42] Fun Facts: Martin is a third-generation New Zealander. His wife, Wing Wei Chan, is also a published author of the book Lizard’s Tale. [19:10] A few of the new Health and Safety protocols in response to COVID-19 include upped hygiene measures, temperature screenings, and creating systems for social distancing. [24:09] 1Place provides a sophisticated answer for a workflow that allows issues and problems to be dealt with as close to real-time as possible. Instead of seeing an issue and needing to write it down to deal with later, users can contact the maintenance team right away to fix the problem. [30:50] Showing videos and photos really do tell the story of how your school is stepping up, and people will remember and choose you because of that. Once you get your checklist down, you can do videos to demonstrate your school’s compliance to help comfort parents and show that you take measures seriously. [36:18] 1Place is also a tool that can provide the answers for why a certain pattern of issues keeps popping up, whether it’s a broken process, training, or in the leadership. [44:25] Creating checklists can give us a sense of control, and helps us deal with stress.   Quotes: “Our system is all about continuous improvement.” Quality in health and safety is going to be one of the key things that will differentiate your centers from other centers.” “Part of being a happy human is having work that fulfills you.”   Mentioned in This Episode: Kris Murray The Child Care Success Company Child Care Success Academy Child Care Success Summit — offering $1 ticket Grow Your Center Child Care Authority Child Care Exchange Grow Your Center Health and Safety Checklists 1Place Lizard’s Tale Ep 4: Evan Goldman Martin Bing The Lean Start-Up The Checklist Manifesto: How to Get Things Right Every Good Endeavor: Connecting Your Work to God's Work