Always keep the quality in check. Today, Alex (@AlexHormozi) shares his experience during the time they had to fire many of their employees, what he and Leila were feeling during that time, the reason why they had to proceed with this move, and the lessons he learned from this.
Welcome to The Game Podcast where we talk about how to get more customers, make more profit per customer, and keep them longer, and the many failures and lessons we have learned along the way to $100M in sales. We've got roll-up-your-sleeves kind of hustle with a little bit of cleverness and a lot of heart.
Timestamps:
0:50 - Alex realized that during the growth of the supplements company, the same amount of work currently done by 4 people is being done by 25
3:08 - Lesson #1: the individual was not growing because they were actually not working to their potential. They were lacking experience. Lesson #2:  The experience that these employees had in our service business was not relevant to the physical products
5:26 - After the mass firing, they got a new director to help them fix their system and make sure they were utilizing all their employees to their potential
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