Meet Laurin and Michelle. They're part of an extraordinary team of development professionals working to save our planet. Alongside their Sierra Club team, they're  managing a community of  three million members and supporters for the nation’s largest and most influential grassroots environmental organization. We're discussing  how to steward a global audience of millions, direct mail tips and how their frontline customer service team is doing some seriously awesome personalized engagement with donors.Want our best roundup of tips, freebies, resources and show notes from each episode? Join the Good Community! Subscribe for free at www.weareforgood.com/hello.The We Are For Good Podcast welcomes the most dynamic nonprofit leaders, advocates and philanthropists to share innovative ideas and lessons learned. For more information and episode details visit: www.weareforgood.com/episode/56About our Sponsor CosmicLooking to nail your impact story, build brand awareness, and inspire action for your cause today? YOU can connect directly with Cosmic’s Founder and Creative Director, Eric Ressler for free Office Hours. Don't miss this incredible opportunity friends! Visit designbycosmic.com/good to sign up today ? Start Learning Today on We Are For Good PRO ?We Are For Good PRO is reimagining nonprofit professional development - for good. ✨ Join us and get started at weareforgoodpro.com.