An introductory monologue from Frankie

FromDoing It For The Kids

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An introductory monologue from Frankie

FromDoing It For The Kids

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Length:

2 minutes

Released:

Mar 11, 2019

Format:

Podcast episode

Description

Weekly podcast launching soon! Visit www.doingitforthekids.net/#podcast for more information and follow #DIFTKpodcast across social.

Released:

Mar 11, 2019

Format:

Podcast episode

Titles in the series (100)

*GOLD Best Business Podcast — British Podcast Awards 2021* The podcast for parents who work freelance, hosted by Frankie Tortora and Steve Folland. Get involved! Use #DIFTKpodcast on Twitter and Instagram, and join in the conversation in the DIFTK Community on Facebook. www.facebook.com/groups/DIFTK

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When you keep getting distracted by the competition: This week Frankie Tortora and Steve Folland have a chat in response to a question from Kirsty Moore. Kirsty runs baby massage classes in North London. She says: “How do you keep focus on your business when competition keeps popping up? It’s so easy to get distracted and compare in terms of content, pricing, offerings etc. How do you stop yourself from getting distracted by what others are doing?” by Doing It For The Kids
21 min listen
Freelance friction. When working evenings and weekends eats into 'family time': This week Frankie Tortora and Steve Folland have a chat in response to a CORKER of a question from 'Detective Grace Ace' aka Anonymous. She says: “Looking for a pep talk please! I have just changed from a fixed hours contract (22 hours/week) to setting up on my own in a different field. My husband and I have two preschool children and I have always been responsible for childcare. They are in playschool four days a week so I have 20 hours a week of regular work hours. With two kiddos, inevitable illness, appointments and holidays, it always falls to me to reduce my hours to pick up the slack. When I was working fixed hours and needed to make up time in the evenings or at weekends it was fine. But now I can set my own hours, my husband asks me not to work evenings or weekends as it eats into family time. All the while wondering when I will start earning money... I have tried explaining what the childcare by Doing It For The Kids
20 min listen
Trying to work when the kids are sick (again): This week Frankie Tortora and Steve Folland have a chat in response to a question from Michelle Kondrich. Michelle is an illustrator and podcaster, she says: “So many sick days!! Our girl was sick over the weekend... seemed better so she went to school on Monday... but we picked her up early so she could rest more. Then more vomit and home on Tuesday all day. And then picked up early on Wednesday after things moved south. Here's a question for the podcast, what do you do with a sick kid when you have loads of work and your partner can't be home to help? Ours watched a lot of TV since she had zero energy but I felt terrible about it. Oh yeah and a follow-up: isn't the guilt associated with parenting SO FUN?" by Doing It For The Kids
23 min listen
Emotional soup! How to keep things clear when work and life all happens under one roof: This week Frankie Tortora and Steve Folland have a chat in response to a question from Janie Skuse. Janie runs a digital marketing business with her husband, she says: "Emotional soup! I work with my husband, both at home. He does full-time hours up in the bedroom/batcave, I look after our 3-year-old full-time and have 2 hours ‘off’ each day while she’s at nursery and evenings to work (ha!). If EVERYTHING happens under one roof, how do you keep things separate/clear?" by Doing It For The Kids
19 min listen
When people seem to think your job is a "hobby": This week Frankie Tortora and Steve Folland have a chat in response to a question from Jo Breeze. Jo is a crowdfunding consultant and writer, she says: “My work makes a genuine contribution to paying the bills in our house. It’s not quite 50/50 but some months it’s pretty close. But when I tell people what I do, I sometimes find there’s an assumption that it’s a hobby that I’ve taken on to keep me busy (HAAA) around children. I feel especially awkward when people tell me about their wife or their friend who’s ‘self-employed like you’ when it turns out what they mean is sells things on eBay sometimes, or similar. How do I assert that actually my job is a ‘real’ job, without doing down the choices of other women?” by Doing It For The Kids
18 min listen
When you have kids around and need to take a client call: Our very first episode! Wahooo! This week Frankie Tortora and Steve Folland have a chat in response to a question from Jessie Healy. Jessie is a digital marketing strategist, she says: "If you have a client call and your kid is awake, do you try to hide it, move the call, or just be honest about the crazy kid noises?” by Doing It For The Kids
19 min listen
How to grow your business when real life has other ideas: This week Frankie Tortora and Steve Folland have a chat in response to a question from Nicky Raby. Nicky is an actor, business and life coach, writer, speaker and podcaster. She says: “Something that’s coming up a lot with my clients at the moment is the idea of Dream Life vs Real Life. How do you continue to expand and grow your business when real life circumstances change? Like, you’ve had a baby (or another baby)? Or you suddenly have to care for an elderly relative? Or something happens in your relationship, and life takes a different turn?” by Doing It For The Kids
21 min listen
Staying visible over the summer holidays: This week Frankie Tortora and Steve Folland have a chat in response to a question from Ben O'Brien. Ben is an illustrator, he says: “HOLIDAYS! Have you got any tips on how to get work done through the school holidays. I work from home and my wife (although self-employed) works elsewhere so it comes down to me more often to be with our son. 2 years ago I just couldn't get through the summer holiday, I managed to work on commissions I had, but I had no time for self-promotion, maintaining client relationships, updating my portfolio etc so by the end of the holidays commissions were drying up. It felt like I ran my business into the ground a bit and it's been uphill ever since. Every school holiday or half-term means another dip in my business. There's always a few playdates and summer camp days, plus my wife tries to take days off when possible, but it's never quite enough. So, with the next Summer holiday coming up, do you have any tips at a by Doing It For The Kids
21 min listen
When your friends say they love your work but don't actually buy it: This week Frankie Tortora and Steve Folland have a chat in response to a question from Rachel Brownlow Brown. Rachel is an illustrator and designer. She says: “People I know think I'm doing really well with my business because they see me building the business online, but actually I'm not bringing in much money yet (I'm currently living off redundancy money from my old job). I feel like they're really supportive with liking and sharing my stuff, but so many people I know have said they love it and want to buy something but never actually do (apart from my mum who probably has made up the majority of my sales!). So I suppose my question is around how I translate those positive comments into sales? It feels more icky to "sell" to them when I know them, but they are the ones telling me they like it!” by Doing It For The Kids
20 min listen
How to eat something other than biscuits: This week Frankie Tortora and Steve Folland have a chat in response to a question from Holly Smith. Holly is a celebrant and coach, she says: "Food! I know I struggle to eat well during the week because if it's a toss-up between work and tidying up, and feeding myself something more than biscuits, then the latter never takes priority. How can I fit proper, nourishing meals into my life when I’m so pressed for time?” by Doing It For The Kids
20 min listen
Finding balance between paid work and unpaid business building: This week Frankie Tortora and Steve Folland have a chat in response to a question from Master Galactic Shepherd (AKA anonymous). They say: “Short version: Is it really a good idea to turn down (properly) paid work to carve out time for business building? Long version: 'Successful' freelancers on interviews always say not to get too bogged down in client work and leave plenty of time for websites, blogging, networking etc. But why would you turn down (sensible) money short-term for the promise of something long-term? Is it on the basis that it’ll inevitably mean more money/ better clients/ more passive revenue? Or am I missing something in my delight at being able to pay the mortgage this month?!” by Doing It For The Kids
20 min listen
Life right now: Soooo, we've gone a bit off-piste this week. We sat down to record an episode as normal, but in reality just ended up talking about what's been going on in our lives during the Coronavirus 'Lockdown'. Clearly we needed to get some stuff off our chests! We hope us sharing our frustrations and observations from the past week will help you too. Enjoy. by Doing It For The Kids
19 min listen
School newbies! Adjusting to working within school hours: This week Frankie Tortora and Steve Folland have a chat in response to a question from Jon Richards. Jon runs Obladee, a design studio specialising in branding and identity design. He says: “With our oldest just starting school, I’m wondering how others deal with the change of routine with set drop off and pick up times? Is there any tips or advice of how to adapt to these new work hours from parents that have school kids?” by Doing It For The Kids
20 min listen
How to avoid procrastination: This week Frankie Tortora and Steve Folland have a chat in response to a question from copywriter Barney Harsent. He says: "Dear Frankie and Steve, My name is Barney. I am a middle-aged copywriter. So far, so good. Apart from the writing copy bit. Not all of it, of course. The unpaid jobs, favours for friends and surprisingly successful (and lengthy) replies to people I've only met on social media I can manage. Increasingly, however, I find it more difficult to concentrate on the paid work. What tips do you have to avoid procrastination? (I mean, honestly, even this note is longer than it needs to be. I'm a lost cause. *SOBS*) Thanks in advance for your help, Barney (aged 47 and a 1/2)" ••• This episode is supported by the lovely people at Crunch, an online accounting service that supports freelancers, small businesses, and practically anyone who’s self-employed. Quote “DIFTK” to get 10% off their packages. by Doing It For The Kids
19 min listen
How to feel like you're moving up, instead of just along: This week Frankie Tortora and Steve Folland have a chat in response to a question from copywriter Maia Swift. She says: "I've been freelance for nearly four years now, and, although I have good months and rubbish months, on the whole it's going well. In fact, to anyone just starting out as a freelancer, it would probably look like I'm making a success of it - I work on interesting projects, my day rate is reasonably high and I rarely have to hunt for new leads. But, in spite of all that, I still rarely feel like I'm 'successful'. Before having babies I had a LA-DI-DA job title at a well-respected agency, and I guess part of me feels like I gave up on my career and any 'career progression' when I left. I used to have objectives, and win pitches and manage freelancers etc etc, so now I'm not sure how to make myself feel like I'm doing well. It doesn't help that a lot of what I do is basically invisible - I don't have a product by Doing It For The Kids
21 min listen
What to do when you have nothing to do: This week Frankie Tortora and Steve Folland have a chat in response to a question from Lyndsey Yates. Lyndsey is a graphic designer and founder of Nine Dots Creative, she says: “Today, after a crackers boombackers (my phrase, I just made that up) week, I have nothing to do. Well, nothing pressing anyway. So far I've spent 2 hours faffing about on my laptop (AKA browsing Facebook and looking on eBay). Now the guilt is starting to set in that I'm not being productive enough. I would actually LIKE to do something with my day — it's not all fuelled by guilt — but I think I’m actually now paralysed by possibility. All the things I've been meaning to get round to are just swimming around my head! Tell me fellow DIFTKers, how do you deal with these days? I feel like I've been cycling down a hill really fast and I've stopped too quickly and gone over the handlebars.” by Doing It For The Kids
20 min listen
When your "friend" wants some free business advice and asks to meet in person: This week Frankie Tortora and Steve Folland have a chat in response to a question from Nicola Washington. Nicola is a writer and social media manager, she says: "What do you do about the “friend” who wants some free advice and expects you to take a two hour round trip to meet somewhere “mutually convenient”? My preferred “Mate, people pay me for this shit” might not cut it.” by Doing It For The Kids
20 min listen
Tips for freelancers thinking about starting a family: This week Frankie Tortora and Steve Folland have a chat in response to a question from Adam Pearson. Adam is a market researcher, he says: “Hey Frankie and Steve! Me and my wife don't have kids at the moment. Screaming babies and kiddie tantrums in public places have been an excellent contraception over the last couple of years. But we definitely want to start a family soon. (Just don't tell my mum. She's obsessed.) Do you have any top tips for soon-to-be freelance parents? Or things you wish you'd known or thought about before you had kids? Thanks in advance. Hopefully we still want kids at the end of the episode…” by Doing It For The Kids
21 min listen
An introductory monologue from Frankie: New podcasts need trailers apparently. Who knew? by Doing It For The Kids
2 min listen
Saying NO. How to turn down work from 'red flag' clients: This week Frankie Tortora and Steve Folland have a chat in response to a CORKER of a question from 'Detective Harper MacCleod' aka Anonymous. S/he says: “Can we have the 'turning-down work’ conversation? I've reached the stage where I can (to some extent) pick and choose my work. However, I’m a people pleaser and still find it difficult to say no. For argument's sake, let's just say my job involves drawing things. Mostly houses. (But I’m happy to be a ‘detective’ if you insist). Even when you’re desperate for work, let’s face it, there are projects that are more trouble than they’re worth. Even worse, some projects could end up costing you money or be professionally disastrous. I’ll give you a recent scenario. I was speaking to a potential client on the phone and all these red flags were popping up. The project was ultra boring and would eat into my capacity for more interesting projects. The client was awkward, querying t by Doing It For The Kids
21 min listen
Taking maternity leave when you have retainer clients: This week Frankie Tortora and Steve Folland have a chat in response to a question from social media manager and copywriter Emma Victoria Stokes. She says: “As a freelancer — how do you take maternity leave with retainer clients still on board? And how long do the majority of freelancers have for maternity leave? I’m thinking about only taking 3 or 4 months ‘off’ as not sure if I’ll cope with financially but also organisationally with retainer clients.” by Doing It For The Kids
20 min listen
When you try (and fail) to 'have it all': This week Frankie Tortora and Steve Folland have a chat in response to a question from freelance content marketer Stephanie Dunn. She says: “I’ve been on maternity leave since October but have recently taken on a couple of one-off projects and am now looking to work on a more ongoing basis. I would like — am trying to — work around looking after my 7-month old daughter: Essentially full-time mum, moonlighting as a content marketer. My husband works away so some weeks he’s here and can take her, but some weeks I don’t have childcare. Grandparents aren’t on our doorstep but can step in if I really need to go out for a meeting or something. Up until the last month, she slept really well, went down easily and slept through the night so I would work in the evenings for a couple of hours. Now though, she can take hours to go to sleep and wakes up in the night so it’s messing with our routine a little! I’ve tried to do some work in the day whil by Doing It For The Kids
19 min listen
When childcare help from your family isn't actually much help: This week Frankie Tortora and Steve Folland have a chat in response to a question submitted anonymously. Let's call the person... Gemma. She says: "If I'd gone back to my librarian job, my M-I-L was going to babysit for a full day every week to ease the financial burden and get baby cuddles in. However, now that I am fully self-employed, she 'pops down to visit' for 2-5 hours every other week, of which 1 hour is lunch that I am expected to cook, and eat with her. It's lovely of course, but it's hardly letting me get any work done.... It's obviously a favour so I struggle with the guilt of pushing it beyond being family time to being work time.” by Doing It For The Kids
20 min listen
How to find focus in a fragmented day: This week Frankie Tortora and Steve Folland have a chat in response to a question from Ross Wintle. Ross is a software developer, he says: “How do you cope with days where you have lots of 'context switches' and can't focus. Like my 'half day' which is: - Get wife + pre-schooler out the house - School run - Off to co-working - Collect pre-schooler - School run (with pre-schooler in tow) - Feed school-kid - Hand pre-schooler to grandma - Take school-kid to swim class - Home for tea It does my head in, and though I have half a day of work in there, I rarely get anything done. The changes drain me so much. I find it exhausting too. Do you have days like that? Do you have tips for getting focus when your day is so fragmented? Do you just avoid planning in "deep work" for those days?” by Doing It For The Kids
20 min listen
How to explain your job to your kids: This week Frankie Tortora and Steve Folland have a chat in response to a question from Laura West, Founder of The Doers. She says: “I went freelance a little over a year ago and soon after launched The Doers — a marketing consultancy powered by freelancers (*ah hum* plug over!) I have 3 young children (almost 4, 2 and 9 months) and struggle to explain to them what I do, why I do it, why I don’t go into an office like Daddy etc. etc. Last week my eldest told someone I work in a cafe (not far from the truth, I love a cafe hop!) and I couldn't find a way to explain to him what I actually do in a way he could understand. Frankie, Steve and the DIFTK community do you have any nuggets of wisdom of how the explain the freelance life to little people in a way they understand and can be proud of what I do? Many many thanks, Laura” by Doing It For The Kids
22 min listen
Coping with the 'cult of busy': This week Frankie Tortora and Steve Folland have a chat in response to a question from freelance 'policy geek' Elaine Wilson. She says: "How honest should I be about my current workload? Like many freelancers I have busier and quieter spells (quieter around the summer holiday period for instance because I don't have many childcare options and I want to spend that time with my daughter). For some reason whenever a client, family member or other school parent asks what I've got on at the moment I feel really awkward telling them that I'm winding down for the school holidays or that my workload is quiet. I know this works best for my family (and my own stress levels) and I'm trying to pursue my own creative project on the side during these quieter periods, but I feel like I should be projecting this image of being busy and that this somehow seems more professional not to be. I sort of imagine I should be like Alan Johnson in Peep Show, but I come across by Doing It For The Kids
18 min listen
Breaking up with a difficult client: "I know this has been discussed in the group and on the podcast so others are doing this too... Over the last 12 months I have made the decision to stop working with certain clients who either don't pay me, take the piss with their expectations of my time or just aren't a right fit for whatever reason. It's my business, I can choose who to work with, right? For the second time in a few months, the response to my email to end the client relationship has been one of questioning my decision and disappointment that I have let them down. I am telling myself that this is their issue and not mine but as it's happened twice now (almost identical wording) I'm beginning to question whether I'm being too unreasonable in choosing who to work with? I would love to hear other experiences of moving on from clients who aren't a good fit. My T&Cs state a 15 day notice period on both sides and I always give at least a month so it isn't that. What can I / should I by Doing It For The Kids
19 min listen
Don't panic! Going from one kid to two: This week Frankie Tortora and Steve Folland have a chat in response to a question from Detective Rene Dukes aka Anonymous. 'S/he' says: “Hello Frankie & Steve, You've had an episode for freelancers starting a family, now here's a question about throwing another child into the mix (not literally throwing of course). I remember speaking to a friend of mine a while ago just after their second baby was born. I naively asked them "so I guess the second one must be easier right?" and they replied "yes, sort of, but the problem is now there's two of them". My partner and I are thinking about having another child. Our daughter is three years old, and goes to nursery three days a week. Aside from that, my other half and I juggle childcare between us and our respective work (my other half is employed, I am self-employed). We do want to (are going to) have another child, and NOTHING you could say could convince us otherwise (although, please don't te by Doing It For The Kids
21 min listen
How to move back into an employed role: “How do I navigate going from freelance into an employed role? Particularly when I’m going to be keeping my small business going on the side. What can I do to make the transition easier and more manageable? How can I take the awesome parts of freelance life into an employed job? And how can I embrace the parts of an employed job that I’m not so fond of?" by Doing It For The Kids
20 min listen
When it's time to put your rates up: This week Frankie Tortora and Steve Folland have a chat in response to a question from Detective Joe Wolf (i.e. anonymous). 'She' says: “As we hurtle towards the start of a new year, I'd really like to know how best to word a 'I'm raising my prices' email. Having done some competitor research, I'm definitely undercharging some of my customers. I know I did it initially because of imposter syndrome but now we have a good, ongoing relationship I think it’s about time I started to feel like I'm being paid for my years of experience. Do you need to say why you’re raising your prices? Do you need to offer a reduced rate for current customers? How do you do it without being apologetic?" by Doing It For The Kids
20 min listen

More Episodes from Doing It For The Kids

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When you’re nervous about public speaking: “Hi Frankie & Steve! I am giving a 10 minute talk next week and I need your help. Public speaking is something I never do, so I had a little practice and filmed myself doing my talk and my voice is soooooo wishy washy. I hate it when I ‘ummm’ a lot so try to actively pause instead, but then the flow of the talk is all wrong? I just feel like my voice has no authority! How do you both make your voice sound so clear and confident? Have you always been good at speaking or have you just improved with time? Thanks! Esme” by Doing It For The Kids
20 min listen
Should you put your prices on your website?: “I work with corporate clients around workshop facilitation and keynote speaking. My question is around pricing transparency. I am finding that I am getting lots of enquiries (which I am very grateful for!). Most of the time I respond via email with my fees and the potential client doesn't have the budget. I would say this happens three quarters of the time. My fees are probably higher than average but I'm happy with the price point and the value I offer and I have lots of repeat clients that I work with closely. It's not a major admin task to respond to each enquiry individually but collectively over a month or so it can take up quite a bit of time. So I am looking at reviewing how I do things. I'm keen to understand what others do and why. Do they: 1. Display prices on your website? 2. Send fees in response to an enquiry, prior to setting up a meeting with the potential client? 3. Meet with the potential client first and then by Doing It For The Kids
20 min listen
When testimonials give you the ick: “I had a situation recently where I responded to somebody who I know really well offering to help me with something. I said yes, appreciated the service they did for me and I paid them for that service. Afterwards, they asked if I’d be happy to give a testimonial and I said, ‘sure — how about you draft something and I’ll tweak it?’ They sent me something. I tweaked their words so it was more like me and shortened it so it wasn’t so gushy because… you know how some services just go the extra mile and they’re brilliant and you were wax lyrical about them because you loved them so much? Well, this wasn’t one of those situations. But nor was it a shit service. It was just… bang for your buck type stuff. Since then my endorsement has been used as a propeller for this particular service in online spaces and it’s just made me feel really uncomfortable. It’s made me really think about how we ask people for testimonials, but also, how we use those testim by Doing It For The Kids
18 min listen
When you’re thinking of starting a side project: “As well as my work as a freelance project director and manager, I have a blog on the subject of everyday joy (in life and work), which I write on every now and then. I’d like to do more with it, but am afraid I could easily spend all of my time doing that instead of paid work, which of course isn’t really sensible! How do people who have similar side projects (blog, podcast etc) manage to balance it with paid work (or even manage to get paid something for doing the side project)?” by Doing It For The Kids
20 min listen
When you want to ‘do good’ via your business: "I see a lot of freelancers ‘doing good’ with their business, donating x % to the planet or to another good cause. I really like this idea, but — with two small children, one of which is still in a private nursery — I feel like I just don’t have the spare money to do this? Should I just suck it up and do it anyway??" by Doing It For The Kids
20 min listen
When you’re setting up as a freelance consultant: “Hi Frankie and Steve I’ve worked for a company (employed) for over 12 years. It’s grown from 50 people to a 5,000+ strong agency. I work with digital technology as an Account Director and I’ve managed some decent clients. My key skills are listening to, understanding and challenging client requirements, and then translating them into actionable, achievable outcomes. I have the soft skills of technology, but I don’t code. I’m now fed up with the increasing internal hierarchy, unnecessary process bollocks and the required emphasis on being seen to do things (like PowerPoint decks) rather than actually achieving valuable outcomes for clients. Anyway, I’m currently on 3 months of gardening leave so I have some time to plan my goals, brush up on skills, and, of course, do some gardening… Ultimately, I want to go freelance, but I don’t want to be known as a “C” word (Consultant) as I intend to actually roll my sleeves up and do work su by Doing It For The Kids
19 min listen
Sticking to your values: “To cut a long story short — I’m a seasoned freelancer who is just getting back into working evenings as I’m caring for twins during the day. My problem is this: As I do not have the capacity for project work, I’m now taking on small tasks from one agency whose fingers are in many pies. I have a set of ethical views which are privately held. These tend to overlap with what this client does, but not always. Therefore, I need some tips on turning down work on topics which are icky for me personally, but aren’t icky for other people. The client always asks “are you available?” and doesn’t usually disclose what the task is. This kind of work is often under NDA. I’m just very scared I’ll agree to a job based on my availability, then the content will arrive in my inbox and I’ll have to turn it down there and then. I’ve considered writing my list of no-gos in a contract, but then I don’t really want my views to be known by every client. I’m not ashamed of my by Doing It For The Kids
19 min listen
Stop, Collaborate & Listen: “You know when you stumble upon someone fab, and your brain goes ‘ooh, collaboration potential’? Perhaps we meet on LinkedIn and then organise a cuppa or intro call. We chat, we laugh, we bond over work joys and woes... and then we part with that cheerful, 'let's collaborate soon' but then… often our busy lives take over. I'm on both sides of this — an instigator of these types of calls and also someone who people reach out to. So, I'm wondering... How can we make these cuppa-time conversations transform into actual collabs? Or should we even bother with these sorts of meetings? It feels like I need to be more strategic about which invites I accept and who I reach out to. The social side of me responds to new folk with a Pavlov-dog response of ‘let's arrange a call’ but I’m increasingly feeling a bit unsatisfied with that approach. Anyone else? How do I get more strategic about these calls without being a nob?” by Doing It For The Kids
20 min listen
We made it to 100 episodes!: To celebrate 100 episodes of DIFTK, Frankie & Steve answer a bunch of quick fire questions! by Doing It For The Kids
20 min listen
When you feel like an imposter: “I use Canva A LOT. My clients find it super simple (mostly!) so it just makes sense. I’ve never learned how to use Illustrator/Photoshop etc but I feel like I should…? I think it would be a good skill to have and could be a benefit to my business in terms of being taken seriously with design/graphics/socials work. But I haven’t a clue where to start! Or if it’s even a good idea or not. It probably also stems back to being told I wasn’t very creative when I was younger… hello imposter syndrome! Any thoughts welcome!” by Doing It For The Kids
18 min listen
When your parenthood is used to reduce your rate: “Hello freelance friends! I'd like your opinion on an email I’ve received from one of my longest and most favourite clients… After months of no work and no contact, she asked me last month if I have any availability in the next few weeks. I said ‘yes’ and also told her that my rates had gone up since we last spoke. Here is her reply: "So I'd love to be able to put some work your way but the hourly rate is a bit high — is there any flexibility? I know you don't really do full days because of your daughter. Let me know." This irritates me no end as it implies I should charge less because wI have childcare duties. (I also know she worked part-time and didn’t earn much when her kids were younger.) How do you handle situations like these? I'll also add that another long-standing client just asked me for a lot of work over the next couple of months, so while I could fit her in, I don't have an awful lot of availability. Would love you by Doing It For The Kids
20 min listen
When you’ve got too much work to do: “I can't go on like this — I think I need to give in and ask for help! I am inundated with work and the enquiries keep coming, which is a great problem to have, but I don’t know what to do about it. Previously I've mitigated large volumes of work by quoting higher or asserting my unavailability — ultimately turning work away. For a "busy period" that works well, but for the past 6 months I've been consistently (too) busy, and I now accept that I need to try something else. I just don't want to keep saying 'no'. I think I need more resource? I don't want ‘staff’ (insurance, sick leave, payroll? No thanks!) but I do want something more robust than the ad-hoc outsourcing I do now. I think I need a firm freelance partnership? Or agency temp? Or similar arrangement? What's holding me back is a lack of trust in an unknown entity (the quality of the work, sharing client credentials etc.) — ultimately relinquishing control of the work that's getting by Doing It For The Kids
21 min listen
Build something new or stick with existing client work?: “Hi Frankie and Steve, I've been running my own business since May 2020 (with a 5 month old in tow!) and I feel fairly well versed with the peaks and troughs of freelance life. However, over the past few months I've noticed a few clients who are on my smaller packages/retainers drop off because of financial reasons. All good, and all totally understandable. I thought I’d use this new gap in my schedule to put together some new packages and try something a bit different around social media content creation and email marketing (and podcasts!) BUT, one of my existing clients has now asked for more hours and I am torn. I don't know whether to go for it — my client is brilliant and I really like working with them — or say no and protect my new-found time to build something new. I'm nervous that my new packages won't sell in the way I hope, and I don't want to turn down (well paying) work. What would you do? Help!” by Doing It For The Kids
21 min listen
Making time for voluntary work (or not?): “I’ve been approached by a local charity about a volunteer position. I’m interested in what they’re doing and definitely feel I could add value. But where on earth would I find the time?! And as a chronic over-thinker who always ends up taking longer than planned to do everything… And who already has a list as long as my arm of things to do for my own business… How would I keep it to just 3-4 hours a week? Will it add value? Or would I be better off working on marketing my business/ exercising/ making lunches that aren’t biscuits or toast?” by Doing It For The Kids
18 min listen
The best things to outsource: “I recently invested in a rebrand of an online event that I run (Super Seconds Festival) — I worked with an illustrator (Vicky Hughes) and loved the process from start to finish. I loved setting a brief and having someone else be able to do the work a million times better that I could do it. Now I'm slightly addicted to the idea of getting people to support my business! So, my question is... What's the best thing you've ever invested in / outsourced in your business and what's on your wish list for the future?” by Doing It For The Kids
21 min listen
How to get your very first clients: “As an aspiring creative freelancer, what do you recommend as being the first steps towards generating paid work? How do you get those very first paying clients? I'm already on social media, putting my work out into the world (well, to all of my 25 followers!). I've also looked at platforms like UpWork and haven't found any projects that fit — either they're looking for much more experience than I can offer, or I have what they want but they'd like me to do it for less than minimum wage. Help!” by Doing It For The Kids
19 min listen
Approaching clients you don’t (yet!) have a relationship with: “I occasionally get the urge to approach a company who I think are doing their brand absolutely no favours and underselling what I know to be brilliant. I'm a designer, so approach this from a branding and design perspective (though of course their copy might also be shit!) This has never worked, and I rarely even entertain it these days, but I have a company that I am dying to approach as they are brilliant at what they do, have a great and friendly reputation and would even probably have money to spend on all these things. I just can't fathom out for the life of me why they haven't upped their game? Has anyone ever done this (successfully) and do you have any tips on how to write the initial approach to not sound like just a mansplaining twat?” by Doing It For The Kids
21 min listen
How to prioritise when everything is a priority: I'm sitting here with a notepad. Two actually. One has my 'to-do' list on it that I created before Christmas (check me out for being super organised). The other has what to prioritise over the next 6 weeks, but here's where the overwhelm has come flooding in. When you're running your own business and need to do ALLLLL the things, how do you prioritise stuff when everything is a priority? The list ranges from loads of paid client work (editing and stuff), to updating the website and portfolio (important, as it’s key wedding-planning season), to marketing and SWOT analysis, accounts and even stripping the bloody paint off the stairs. I mean, I'm happy to push that last one back, it's been on the back burner for 8 years now anyway, but still… Do you think you can send some wisdom my way please? by Doing It For The Kids
20 min listen
Awards: Yay or Nay?: Are awards worth it? Do you get business from them? Is it worth the effort of entering? Do clients care about them? Should we be applying for as many as we can?! It seems like winning awards is a good idea, but I just don't know what to think. by Doing It For The Kids
21 min listen
Keeping in touch with old clients: “I’ve worked on two excellent projects for a really high profile client in the past year. When the projects finally went live I dropped them an email to say how great they were and how happy I was to have been a part of them. I got a lovely reply that ended with — ‘please do keep in touch for any future projects that might be up your street.’ But I don’t quite know what to do with that! How can I turn that vague and polite sign-off into something I can be proactive about? Do I send occasional emails to say “Hi” in the hope that they might have something in the works? Or will that make me seem a bit desperate? How do I maintain a relationship with a client who might have work in the future without being a bit weird?” by Doing It For The Kids
21 min listen
How to take time off at Christmas: “After years of having a full-time job, I always knew exactly when I would be off for Christmas, when I would be returning and not having to worry about projects or answering emails while I was off. This is my first year as a full-time freelancer approaching Christmas and I'm worried about being able to 'switch-off' over the holiday season… What advice do you have about managing client expectations? When to set an out of office? And any other tips or tricks on how to switch off (not checking emails, editing to-do lists etc)? Oh… and also throw into the mix that it's both my daughters birthdays smack bang in the middle of December!” by Doing It For The Kids
20 min listen
How to market a ‘boring’ business: “I have a ‘boring’ business and make a ‘boring’ podcast. I’m okay with that — I’m an accountant so I am very familiar with DULL — but I struggle with how to market it. Via the podcast I answer common accountancy questions. This week’s episode is 7-10 minutes of me explaining payments on account, for example. How can I make the un-fun more memorable and/or appealing?” by Doing It For The Kids
20 min listen
How to get the most out of a coworking space: "As much as I love my office in the box room, I keep hearing that co-working spaces are a great place to meet potential clients, and I sometimes miss the office chat from my employed days. I've decided to dip my toe into co-working spaces after the school summer holiday break, and I've found that there's several different options in my town. I wouldn't go full time, but it would be nice to have the option of a hot desk to work from sometimes. What tips do you have for making the most of my time there?" by Doing It For The Kids
22 min listen
When you work 9-3 but your clients work 9-5: “I’m working alongside another freelance consultant on a project, and our client is a big corporate organisation. As a mum to a 5-year old daughter, I only work in school hours and during school term-time. However, none of the people I work with have children, so they work 9 to 5 (and more). AND the client has team members in the US who aren’t available until 2pm in the UK. A few times I’ve ended up having to work after 3pm, juggling work with looking after my daughter, because nobody else was available to move an urgent task forward. I’ve had enough of this, and with the new school year coming, I’d like to set some firm boundaries. But I’m worried that I will seem awkward and unhelpful if I say I’m not available after 3pm?? Do you have any tips on setting and maintaining boundaries with clients who don’t have children and so don’t understand the challenges associated with being a working parent?” by Doing It For The Kids
22 min listen
When you only ever get into the ‘zone’ just before pickup: “How do I get into the zone earlier in the day? Pre-child my working hours were 10-7, with my best work done between 3 and 7 - it took me that long to really get into the flow. The thing I've struggled with since having a child at nursery and school is that I tend to hit the elusive 'flow' approximately 20 minutes before I have to pick up my child. Pre-child I could have leant into it and created my best work, but now I have to drop what I'm doing and take another day to get back into that zone again (if at all). When I mentioned this in the DIFTK community, Tori Beat felt the same. She said: "I get so frustrated when I feel like I’m about to have a mild epiphany and then POW, it’s pick up time. It’s akin to when one of those magicians whips a tablecloth from underneath a beautifully laid table but, instead of leaving everything in miraculous good order, EVERYTHING IS SMASHED ALL OVER THE FLOOR. And I’ve got to tidy up." I by Doing It For The Kids
20 min listen
Butt-saving clauses you need in your contract: "I'm a web developer specialising in WordPress and SEO. I'm still fairly new to freelancing and am wondering if my clients' contract is strong enough. I think I've covered myself for scenarios I've already experienced, but I worry there might still be things I haven’t accounted for because I've just not experienced them yet?? So my question is: What butt-saving clauses have people got in their clients' contracts?" by Doing It For The Kids
21 min listen
When you're worried about offering 'too many' different services: "I'm a freelance copywriter that has worked with a lot of small business owners on their content. The more I worked with them, the more I realised I really liked the extra conversations they were having with me about how to start a business. So much so, I launched a mentoring programme for new freelancers. So far so good. So at this point, I already I have two different things to focus my marketing on — copywriting and mentoring. BUT. The more mentoring I do, the more things it uncovers that people find really helpful — mostly how to review your business and create strategy — and I'm really enjoying it. So, I'd like to offer more specific sessions around this kind of thing but I'm concerned I'd be spreading my services too far and my audience won't be able to easily recognise what I actually offer (which would be three different things by now, if you're counting). Can I successfully offer these new business sessions by Doing It For The Kids
20 min listen
When you're full-time freelance, and full-time employed at the same time: “Hey Frankie, Steve and the DIFTK community, Last year when we were still deep in lockdown I was asked if I would like to cover maternity leave on a magazine for a year. I wasn't sure what was in store for my freelance career as an interiors stylist at that point (thanks Covid) so I said yes on the proviso I could still keep all my regular client work and fit that around the full time job. That was nearly 8 months ago and far from slowing down, my freelance work has increased way more than I could have predicted and I have basically been working 2 full time jobs since then. Gulp. I have been trying to survive week at a time doing my best not to let any of the (many) balls drop but I have the niggling feeling in the back of my mind that I should be making more of this unicorn time as an employed person, but I'm too knackered to think what that looks like! I have ceased all social media updates because I just by Doing It For The Kids
20 min listen
Surviving the school holidays: “Talk to me about school holidays. We’re currently in the second week of Easter, but the summer break is looming. Both me and my partner are freelance and we have two kids aged 5 and 8. We don't tend to do a huge amount of holiday clubs (maybe 1-2 days a week at most) so the kids end up having a fair bit of screen time so that we can juggle work, cooking, house chores and our own downtime. Our routine tends to be 7-8am TV, then 'full on' parenting (with one parent, then the other) until 3pm, then they have an hour of technology time, then a film. Today I'm seriously feeling the guilt of them being in front of screens and missing out on the sunshine. I’m interested to know how others juggle holidays and maintain some flexibility while also having some structure to ensure work gets done?! Is that too much to ask??” by Doing It For The Kids
21 min listen
How to decide what your freelance business will be: "My partner hates their job. Like, really hates their job. Meanwhile, they see me being busy and wearing all the hats — but happy working freelance. So I’ve been softly encouraging them to become self-employed too. They’re coming round to the idea. But crucially, they haven’t fully figured out what it is they would actually DO as a freelancer. I don’t want to say too much about their job in case it gets back to their employer but hopefully you can still answer my question — How do you pin down what your freelance business is and does??" by Doing It For The Kids
21 min listen

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