Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

#468: [Amazon Connect #4] Anticipatory Customer Service with Artificial Intelligence and Machine Learning

#468: [Amazon Connect #4] Anticipatory Customer Service with Artificial Intelligence and Machine Learning

FromAWS Podcast


#468: [Amazon Connect #4] Anticipatory Customer Service with Artificial Intelligence and Machine Learning

FromAWS Podcast

ratings:
Length:
16 minutes
Released:
Aug 22, 2021
Format:
Podcast episode

Description

Explore the power of AI and ML to deliver real-time customer insights that help you deliver better experiences. The ability to anticipate and respond to customer needs in real-time can be a game-changer in helping businesses deliver exceptional customer experiences. Shalesa Charron, Principle Partner Development Specialist at Amazon Connect, shares how the latest Amazon Connect innovations in Artificial Intelligence and Machine Learning deliver personalized and dynamic customer interactions.

Register for the VoiceFoundry webinar: https://bit.ly/3y2l0tX
Register for the ServiceNow webinar: https://bit.ly/3D6YGDp
Download the Amazon Connect infographic: https://bit.ly/3D5Zkkf
Released:
Aug 22, 2021
Format:
Podcast episode

Titles in the series (100)

The AWS Podcast is the definitive cloud platform podcast for developers, dev ops, and cloud professionals seeking the latest news and trends in storage, security, infrastructure, serverless, and more. Join Simon Elisha and Jeff Barr for regular updates, deep dives and interviews. Whether you’re building machine learning and AI models, open source projects, or hybrid cloud solutions, the AWS Podcast has something for you.