In this episode, Chris Hadnagy and Maxie Reynolds are joined by one of our greatest friends and mentors, Joe Navarro.  After serving as an FBI agent for 25 years, Joe has become a nonverbal and behavioral expert. Since retiring, he has authored 14 books in 29 languages dealing with human behavior and body language. His book “What Every BODY Is Saying” remains the #1 selling body-language book in the world for over 12 years.  Joe’s new book “Be Exceptional” brings 40 years of his observations and research into one book.   00:00 – Intro   Social-Engineer.com   Social-Engineer.org   InnocentLivesFoundation.org   SE Vishing Service   SE Phishing Service   Security Assessments   Certified Training Programs   Adversarial Simulations   Social-Engineer channel on SLACK   CLUTCH   June 24th: Chris at Living Security 2nd annual Breaking Security Awareness (digital conference for 2021)   03:54 – Joe Navarro Intro   www.jnbodylanguageacademy.com    https://www.jnforensics.com/media    https://www.jnforensics.com/books    www.twitter.com/navarrotells   05:40 – Discussion on Joe’s newest book, “Be Exceptional”.  Why a book about being exceptional?  08:41 – Is the writing style in the new book purposely like the others, where you compiled people’s behavior?  Did you start writing with this idea, or did the book come about after you had cataloged it all?  13:16 – What is the difference between excellence and perfection?  15:13 – “Whoever provides the most psychological comfort is going to be the soonest winner”  16:23 – Excellence is about experience and the journey  18:34 – How does someone get to the place where they have mastery over their emotions?  22:50 – How do you get people to have self-awareness and humility?  24:05 – Self-Mastery  26:12 – What is the ranking of success, if it’s not “counting possessions”?  28:15 – How much of excellence is habit?  Is any of excellence based on genetics?   29:18 – Thoughts on Usain Bolt and other runners achieving excellence  32:44 – Thoughts on Benjamin Franklin achieving excellence  39:42 – “Be Exceptional” comes out June 29, a bit of discussion about book release  41:02 – Wrap Up  How to contact Joe:   www.joenavarro.net  www.jnbodylanguageacademy.com  www.jnforensics.com  Joe Navarro on Twitter: @NavarroTells  42:01 – Favorite Books  The Giving Tree   The Gift of Fear  The Desert Queen  The Power of Myth – Joseph Campbell  Heroditus – The History  44:22 – Joe’s Mentors  Mom, Dad, Grandma   Jack Schafer   David Givens   Gerald Post – CIA  47:12 – Outro   www.social-engineer.org – newly redesigned   www.social-engineer.com   www.innocentlivesfoundation.org