As business owners, it’s easy to feel that automating something can be a saving grace when it comes to time saved, but it can also feel impersonal. If you had a choice of a full time staff member to answer customers questions, or the option to automate, which would you choose? Let’s take a look at how email can be the most personal staff member in your business. Think about the time, effort and money, that it takes to on-board a new team member. Whilst you will have to put in some time, effort and potentially a small amount of money if you don’t already have an email service provider, your email systems won’t leave you, they won’t get sick, and they don’t get all ranty pants with your customers, if they’ve had a bad day.   For more click here