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How to listen in a video meeting

How to listen in a video meeting

FromDeep Listening - Impact beyond words - Oscar Trimboli


How to listen in a video meeting

FromDeep Listening - Impact beyond words - Oscar Trimboli

ratings:
Length:
45 minutes
Released:
Mar 26, 2021
Format:
Podcast episode

Description

Today we will be discussing with Professor Sheryl Brahnam, from Missouri State University. Sheryl has focussed her research on the role of embodied conversational agents, computer abuse, critical theory, and virtual reality psychotherapy. In 2010 she became interested in how technology is changing the way we listen to each other which is why when the New York Times wrote an article called “why Zoom is terrible” they reached out to Sheryl for her decades long expertise in the role of technology and listening.  This discussion is full of practical tips in getting the most from video conferences in the workplace especially how to use your face relative to your webcam to help reduce unintended interruption   Sheryl explains that how video conferences can be the equivalent of junk food in the communications before most people aren’t aware of the ingredients for a video conference and how they are re-constituted. 
Released:
Mar 26, 2021
Format:
Podcast episode

Titles in the series (53)

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us have had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen. We feel frustrated,isolated and confused because we aren't heard. As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk. Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion. This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations. This podcast is about creating practical tips and techniques to improve your daily listening.