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24. Feelings First: How emotion shapes our communication, decisions, and experiences

24. Feelings First: How emotion shapes our communication, decisions, and experiences

FromThink Fast, Talk Smart: Communication Techniques


24. Feelings First: How emotion shapes our communication, decisions, and experiences

FromThink Fast, Talk Smart: Communication Techniques

ratings:
Length:
22 minutes
Released:
Nov 20, 2020
Format:
Podcast episode

Description

“Something like 90 to 95% of our decisions and behaviors are constantly being shaped the non-consciously by emotional brain system.” In this episode of Think Fast, Talk Smart, Professor of Marketing Baba Shiv sits down with lecturer and host Matt Abrahams to share his research on how emotions affect our, and our audience’s, decision making. “You’ve got to pay careful attention to the audience that you’re talking to and allow the person to talk,” Shiv says. “Allow the person to talk because then, the person has ownership of the idea.”  Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.
Released:
Nov 20, 2020
Format:
Podcast episode

Titles in the series (100)

Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life. Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges.How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.