Intercom on Product: Rethinking outcomes over output

Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

38 min listen

Intercom on Product – New series with Des Traynor and SVP of Product Paul Adams by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

23 min listen

6 Critical Inputs of AIOps with Tony Davis, Chief Strategic Advisor on AIOps at Broadcom by Joel Beasley | Modern CTO

54 min listen

Intercom on Product: The principles behind how we build by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

32 min listen

2017 lessons learned with Des Traynor, Paul Adams and Emmet Connolly by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

31 min listen

WBSP111: Grow Your Business by Understanding the Implications of Working Through ERP OEMs vs. Consulting Companies, a Live Interview w/ a Panel of Experts by WBSRocks: Business Growth with ERP and Digital Transformation

62 min listen

Where the next B2B unicorn will come from: Q&A with 9Mile Labs’ Sanjay Puri: Our Guest this week: Sanjay Puri, Co-founder & Partner at 9Mile Labs 9Mile Labs is a high-tech accelerator based in Seattle, WA, focused on Enterprise / B2B software and cloud technologies.Are there fewer start ups in the B2B space?If so, why?Consum... by Sales Pipeline Radio

25 min listen

From Martial Arts on Mortal Kombat to Multiple 7 Figure Founder | Pek Pongpaet by The Scale Up Show

35 min listen

#326 Ryan Roemer - CTO and Co-Founder at Formidable by Joel Beasley | Modern CTO

51 min listen

Episode 23: Looking Forward with Enterprise Architecture by ServiceNow Podcasts

7 min listen

Engineering Founder’s Takeover: Top-down / Bottoms-up sales strategy, pricing, and enterprise product adoption w/ Abi Noda #110: This is a special episode from our new show “Engineering Founders” - Should you build B2C or B2B? What about implementing a top-down or a bottoms up sales strategy? How do you think about pricing? These are many of the dilemmas early founders face in the early stages. We sit down with Abi Noda to explore his experiences co-founding DX and Pull Panda and examine the differences, trade-offs and considerations behind building for consumer vs. B2B, pricing, early sales and product adoption strategies! For more episodes of Engineering Founders, subscribe here: https://engineering-founders.simplecast.com/ P.S. The Engineering Leadership Podcast will return after the winter holidays on January 3rd! by The Engineering Leadership Podcast

51 min listen

Reducing Technology Costs by ServiceNow Podcasts

8 min listen

Assess Your Data to Find AI ROI Opportunity - With Adam Bonnifield of Airbus: In this episode, we speak with Adam Bonnifield, VP of AI at Airbus, one of the youngest executives at the firm. He talks about how to think about starting a corporate AI strategy, which for him entails beginning with the data assets. Adam thinks... by The AI in Business Podcast

24 min listen

Product Design and Engineering - Taking Engineering Agile: What if you could build and test your product before the full design is complete, and actually start to learn something about it? What if your integration was not just about managing a bunch of interfaces around suppliers but also about managing your technical risks so that you could manage your schedule better? What if you could dissolve all these silos that exist between teams and between partners and really, truly accelerate your innovation? You can do that, by rethinking your product development approach. Today, in our third podcast of the ‘Accelerating Productivity Through Digital Transformation’ series, we'll be discussing how to accelerate product design by introducing agile product development. What is agile product development? Why should you care? And how Siemens helps customers in this area? These are all questions that Dale, our go-to guy for all things aerospace and de by Talking Aerospace Today

19 min listen

2326: M&A: Rod Cope's Strategies for Tech Integration Success by The Tech Talks Daily Podcast

29 min listen

BDTP. Product-led Growth with Todd Olson: What does it mean to run a product-led organization? In this episode, we talk to Todd Olson, co-founder and CEO of Pendo. You'll learn about the three pillars of product-led growth, the sales process for a highly technical product, the benefits of having a free plan, and more. by UI Breakfast: UI/UX Design and Product Strategy

41 min listen

364 — You have to work with IT. Can we make it easier?: Have you ever found a learning technology that you were convinced was going to transform your organization, only to have your IT team act as a blocker? Maybe they were being difficult, but maybe you just hadn't involved them early enough? In this... by The Mind Tools L&D Podcast

43 min listen

20VC: Why Being First Does Not Matter, Why Defensibility on Day 1 Does Not Exist, Three Core Elements To Move into Enterprise Effectively and What Makes Truly Great Product Marketing Today with Des Traynor, Co-Founder @ Intercom: is a Co-founder and the Chief Strategy Officer of , the modern customer communications platform that unifies every aspect of the customer journey. To date, Intercom has raised over $238M from some of the best including Index, ICONIQ, , GV, and... by The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

64 min listen

The Disciplined Pursuit of Less: Using AI and Design to Maximize Customer Impact w/ Dheeraj Pandey #169: In today’s episode, we’re resharing Dheeraj Pandey’s popular session from ELC Annual 2023 on the disciplined pursuit of less! As the Co-Founder, CEO & Chairman of DevRev.ai, he shares how AI tools can maximize customer impact & reduce information asymmetry between various teams, including eng, customer support, product, sales, etc., ultimately creating a more customer-centric mindset. He reveals how to leverage AI to tackle “verbs,” such as classifying, routing, attributing, summarizing and more, further streamlining productivity and empowering your org to focus on customer needs. by The Engineering Leadership Podcast

38 min listen

2428: Digital Adoption Platforms Demystified: With Dan Adika of WalkMe: In today's episode of Tech Talks Daily, I welcome a special guest Dan Adika, the co-founder and CEO of WalkMe, a leading player in the burgeoning industry of Digital Adoption Platforms (DAPs) as recognized by Gartner's first-ever market guide on DAP.... by The Tech Talks Daily Podcast

26 min listen

Simple, Affordable Purchasing Software for SMEs – Adam Thomas from oboloo by The Procurement Software Podcast

24 min listen

Does Poor Technology Equal Poor Morale?: Does Poor Technology Equal Poor Morale? by The Kennedy-Mighell Report

37 min listen

Strategic Supplier Innovation – Matt Zaleski from Procurence Meercat by The Procurement Software Podcast

36 min listen

SaaStr 235: Scaling To 3,000+ Customers Without A Single Sales Rep, The Most Important Trait To Look For In Your First Sales Hire & How To Make Your Customers Your Best Investors with Andrew Filev, Founder and CEO @ Wrike: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing... by The Official SaaStr Podcast: SaaS | Founders | Investors

29 min listen

1116 CEO: "We're definitely too cheap": Mike Donnelly is the CEO & Founder of Seventh Sense, which is a system that optimizes the timing and frequency of email for sales and marketing professionals. The idea was conceived during Mike's 13 year career as an individual contributor and... by SaaS Interviews with CEOs, Startups, Founders

20 min listen

Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

29 min listen

To Cloud or Not to Cloud: That is the Question for Start-up Firms: To Cloud or Not to Cloud: That is the Question for Start-up Firms by The Kennedy-Mighell Report

38 min listen

Ep. 004 - Pitfalls of CPM Software Landscape with OneStream’s Dave Collins: In this episode, Andy welcomes Dave Collins to discuss the complex landscape of CPM software. They dive into Dave's extensive background, from his early days at ComShare to his pivotal role at OneStream, highlighting the evolution of CPM solutions.... by CPM Customer Success: Tips for Office of Finance Executives on their Corporate Performance Management journey

41 min listen

Humanize the Customer Experience Featuring Rowan Trollope by Amazing Business Radio

30 min listen

100- Dan Mall on Design Systems, Design as a Subscription, and Pricing Design by d.MBA

53 min listen

Discover this podcast and so much more

Intercom on Product: Rethinking outcomes over output

Description

Titles in the series (100)

More Episodes from The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Related podcast episodes