Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 294 features Dawn, training manager, with an agency out of northeast Kansas and was recorded live at the 2019 Kansas fall conference. Supported by INdigital Episode topics – Dawn’s 9-1-1 story Early training A trip through time in 9-1-1 technology The good calls that stick And much more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.