Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 215 features Laurel, telecommunications, ATAC trainer, along with Susan, SGT, shift supervisor with Rutherford County 911 Communications and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference.   Supported by: INdigital Episode topics – Laurel’s 9-1-1 story Susan’s 9-1-1 story As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.