Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 230 features Erica, dispatcher and CTO with Calhoun County 9-1-1 out of Michigan. Supported by: INdigital Episode topics – Erica’s 9-1-1 story Taking a call for someone you know working in the area you live in Becoming a CTO and advice for others who are interested in doing it As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.