Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 266 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Melissa, dispatcher with Birmingham Police Department. Supported by: INdigital Episode topics – Melissa’s 9-1-1 story Transitioning from the field to dispatch And much more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.