Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 256 is the last episode recorded at the 2019 NAVIGATOR conference. This episode features Mike, 9-1-1 shift supervisor with San Marcos Police Department. This is an episode you do not want to miss! Supported by: INdigital Presented by: IAED Episode topics – From drawing houses to 9-1-1 professional The experience of helping a caller bring new life into the world And much more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.