34 min listen
Bob Moesta on unpacking customer motivations
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Bob Moesta on unpacking customer motivations
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
35 minutes
Released:
May 17, 2018
Format:
Podcast episode
Description
Bob Moesta, President and CEO of The Re-Wired Group and a pioneer of the Jobs-to-be-Done framework, has helped develop more than 3,500 products and services. Intercom co-founder Des Traynor welcomes him back to the podcast to talk about how we can continue getting better at unpacking customer motivations.
Released:
May 17, 2018
Format:
Podcast episode
Titles in the series (100)
Brian Balfour, VP of Growth at HubSpot by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom