In honor of International Day of Persons with Disabilities on December 3rd, the Windows Insider Podcast team explores advancements in inclusive technology. For decades, Microsoft has been creating products and services to serve people of all abilities, and in recent years the company has made a stronger commitment to this goal with the appointment of Chief Accessibility Officer, Jenny Lay-Flurrie. In this episode, we chat with Jenny about the future of inclusive tech, and we learn how feedback from users (and Windows Insiders!) is shaping Microsoft’s efforts. To find out more about Microsoft’s commitment to accessibility and inclusion, visit Microsoft.com/Accessibility.   Episode transcript: NARRATOR:  Welcome to the Windows Insider where we explore all things Windows, the Insider community and beyond I'm your host, Jason Howard (ph).  You are listening to Episode 9, and this month's theme is accessibility JASON HOWARD:  Wait a minute, that's not me.  That was the Windows 10 Narrator.  And it's more than just a podcast gimmick, the Narrator feature helps people who are blind or have low vision navigate their computers by reading what's on screen When you think about how much of what we do in the world relies on what can be read, you really start to understand how this technology could impact the lives of millions of people More and more accessibility features are built into the DNA of Microsoft services and products.  These features deliver on Microsoft's mission to empower every person and every organization on the planet to achieve more.  That includes ensuring people of all abilities can participate in life, work, and society Today, we're going to talk to someone who's taking the ideals of accessibility and inclusion and putting them into action.  Please meet Microsoft's Chief Accessibility Officer, Jenny Lay-Flurrie So here you are the Chief Accessibility Officer. JENNY LAY-FLURRIE:  I am JASON HOWARD:  What does that mean JENNY LAY-FLURRIE:  Basically, it means that my job is to drive for a great experience for customers with disabilities and employees with disabilities, and also really pursue the concept of inclusive design. So it just means I'm really thinking about a section of our customer base that's pretty big, and how we can ensure that we're delivering great products, great services, great hiring process, to ensure that we're really inclusive JASON HOWARD:  A few years ago, accessibility could have been considered a side project at many companies, but things have changed, at least at Microsoft.  Now it's becoming an integral part of our company culture and product development.  Can you tell us how that happened JENNY LAY-FLURRIE:  Yeah, it's kind of cool what's going on, and I'm loving being part of it.  But actually accessibility has been part of Microsoft's strategy for well over actually 20 years.  But we've definitely in the last couple of years decided to really kick it up a notch And by kicking it up a notch, it's just really leaning into the opportunity that we have.  You know, there's a billion people in the world with disabilities, a billion plus.  These are our customers, our friends, our peers, our everything.  And there's a whole suite of innovation that can come from really designing products and building products that include disability So we invested in some resources across the company, across our product divisions, including my lovely team, and really decided to go after that opportunity to build better products, and to really think about how we were hiring talent across the spectrum of disability as well JASON HOWARD:  So Microsoft's CEO Satya Nadella has a son who's in a wheelchair because of cerebral palsy, and is paralyzed.  Satya has said in his new book Hit Refresh that having a son with disabilities has made him more empathetic, and that's one of the reasons he's committed to driving accessibility and inclusion at Microsoft.  That explains why the company is working towards some of these ac