EP090 - Nordstrom.com Ken Worzel and Danny Ryder http://retailgeek.com/podcast An interview with Ken Worzel, President of Nordstrom.com and Danny Ryder, EVP, Online Merchandising & Experience.  Nordstrom is the #17 retailer on the IR500 list.   They are one of the most storied retailers in North America, founded in 1901.  Today they have 354 stores in 40 states and Canada (including full-line stores, Nordstrom Rack, Jeffrey Boutiques, Truck Club, and HauteLook). In this episode we discuss Mobile, Fashion Retail, Amazon, and Retail Disruption. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 90 of the Jason & Scot show was recorded on Tuesday May 23, 2017. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Google Automated Transcription of the show: Transcript Jason: [0:25] Welcome to the Jason and Scott show this episode is being recorded live from Sunny Seattle Washington on Tuesday May 23rd. 2017 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo. Scot: [0:41] Hey Jason and welcome Jason and Scott show listeners. [0:44] Today we have a pretty exciting treat for everybody we have the number 17 retailer on the IR 500 list Nordstrom. [0:52] Which was one of the most storied retailers in North America founded in 1901 and today they have over 350 stores in 40 States and Canada including full-line stores Nordstrom Rack. [1:05] Jeffrey boutiques Trunk Club. [1:07] Do I need to sign the show today we have kin worzel who is the president of nordstrom.com and Danny Rider who is the EVP online merchandising and extreme. [1:16] Welcome to the Jason Scott show Kenna Danny. Danny: [1:20] Very much right now. Jason: [1:23] Thank you so much and we can start right off the bat by educating me because I'm always self-conscious when I say how look whether I'm saying it right so can we get unofficial pronunciation. HauteLook so I am correct that I'm not saying it right. [1:48] My overlords in Paris are going to be like horrified that I that I butcher that one my apologies monsieur. So This is another first for the Jason and Scott show we are both live so Danny and Ken are here with me in the remote Jason Scott Trio Studio. And Scott is at our executive studio in Raleigh North Carolina. Scot: [2:18] Bicoastal in a mixture of live and not live it's pretty. Jason: [2:23] Exactly I feel like the five-second delay that Scott has will be super helpful because is is some some loyal listeners will know he he can get a little profane. Danny: [2:34] Do you have a bleeping machine. Jason: [2:36] We've only had to use it when former razorfish are on the show actually but yeah. Scot: [2:45] We really appreciate you guys taking time out of your busy days and it would love to start off with just hearing a summary of your background. You're rolling compasses at Nordstrom can we start. Jason: [2:54] Sure yeah my roll. Ken: [2:59] I'll let you not been ignored so I can. Jason: [3:01] Exactly cement Nordstrom 7 years now. Ken: [3:03] Now I guess I am I joined actually after a long time probably 20 years as a strategy consultant. So that was really where I spent most of my time pre Nordstrom. But I guess the relevant part about that is Northwest a core client of mine for about a dozen years before I join the executive team so. [3:26] Interesting perspective as a result of having had an internal perspective now but for a long time an external perspective having worked with a lot of other retailers in consumer companies in in the US and in Europe. And I joined initially to support our strategy team and build out a strategy function for the company is as we were sort of transitioning out of the recession and looking for for new ways to grow the comp