The eCommerce guru, Bill D’Alessandro, is back on the show this week to discuss the best methods of handling customer support and phone calls. We have an open discussion about everything from what software and services we have tried, what we liked and disliked about each one and where we have completely fallen short on customer service. We also discuss several options for getting started with manufacturers and suppliers when starting a new drop shipping business.
You can find show notes and more information by clicking here: http://bit.ly/1uwSriQ