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Seconds Matter

Seconds Matter

FromCreating Disney Magic


Seconds Matter

FromCreating Disney Magic

ratings:
Length:
15 minutes
Released:
Nov 24, 2015
Format:
Podcast episode

Description

At Disney World, seconds matter. Everytime Disney World can take a few seconds out of your wait for a ride, the experience improves for you and everyone in line behind you. Your experience is improved, and by the end of the day many more people have been able to enjoy the ride. 
Do seconds matter in your business? What opportunities do you have to improve the experience for your customer? How can you speed up transactions?
Find out more about the Time Management Magic Course. 
Released:
Nov 24, 2015
Format:
Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.