Why You Need Better Processes

FromCreating Disney Magic

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Why You Need Better Processes

FromCreating Disney Magic

ratings:

Length:

15 minutes

Released:

Mar 10, 2015

Format:

Podcast episode

Description

Many organizations get off track with bad policies and processes. Customers see it and feel it, but often, an organization does not realize the impact of bad process.
Lee Cockerell explains how you can identify what processes and policies are causing trouble for your organization.

Released:

Mar 10, 2015

Format:

Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.

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Are You Overworked or Under-Organized?: Time Management can help you get 50% more done with your time. by Creating Disney Magic
15 min listen
What it Means to Be a Professional: A professional adds value in any situation. by Creating Disney Magic
14 min listen
Your Attitude Will Set You Apart: A Positive Attitude is the Secret Weapon of Your Career. by Creating Disney Magic
16 min listen
Advice on Writing: Lee Cockerell answers listener questions about writing by Creating Disney Magic
16 min listen
How to Manage Your Reputation: If you don't manage your own reputation it will get away from you by Creating Disney Magic
15 min listen
Creating a Disney Culture in Paris: How do you bring a Disney culture where it didn't exist before? by Creating Disney Magic
15 min listen
Helping Others Become Great: One of your responsibilities as a leader is to help those around you become great. by Creating Disney Magic
14 min listen
Lee Cockerell's Story: Lee Cockerell discusses his story from an Oklahoma farm to the Executive Vice President of Operations for Walt Disney World. by Creating Disney Magic
19 min listen
Customer Service From a 12 Year Old: Lee Cockerell explains how his granddaughter explained good customer service as simply being "nice". by Creating Disney Magic
16 min listen
How to Give a Great Presentation: Elements to create presentation magic by Creating Disney Magic
15 min listen
Is Your Time Management Effective?: Not all time management methods are equal. To get more done, your time management needs to be effective. by Creating Disney Magic
15 min listen
How to Solve a Problem: You can not solve problems by yourself by Creating Disney Magic
17 min listen
Disney Does Not Have Employees: Everyone who works for Disney is a cast member, not an employee. by Creating Disney Magic
13 min listen
Customer Service is Not a Department: Customer Service is an attitude throughout the organization, not a single department. by Creating Disney Magic
13 min listen
You are Putting on a Show Every Day: When the doors open in your business, it is like the curtain opening for a show. by Creating Disney Magic
14 min listen
What is the Main Street Diary?: Lee Cockerell discusses the Main Street Diary, the weekly newsletter for Walt Disney World by Creating Disney Magic
12 min listen
How to Hire Outstanding People: Your employees are your brand. by Creating Disney Magic
17 min listen
How to Handle Emergencies: Planning and Preparation are the key to emergency response by Creating Disney Magic
15 min listen
Creating Exceptional Value with Bob Burg: The difference between poor, good, and great is value. by Creating Disney Magic
17 min listen
Excellence Through Clear Expectations: Training and enforcement lead to excellent performance by Creating Disney Magic
14 min listen
Customer Service as a Competitive Advantage: Your product should not be your only advantage by Creating Disney Magic
14 min listen
How to Get the Most Out of Training: There is more to training than sitting in chair listening to a speaker by Creating Disney Magic
16 min listen
Everyone Has Flies: Lee Cockerell discusses an important lesson he learned from Bill Marriott by Creating Disney Magic
15 min listen
Meeting With Employees: Creating a productive environment for employee meetings. by Creating Disney Magic
15 min listen
Manage by Walking Around: Get out from behind your desk and walk around your business. by Creating Disney Magic
14 min listen
Climbing the Leadership Staircase: Understanding the Leadership Staircase can help you be a star performer. by Creating Disney Magic
16 min listen
Two Pillars of Great Parenting: Reading and Exercise are two important by Creating Disney Magic
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A Look at Walt Disney: What would Walt Disney think of Disney today? by Creating Disney Magic
15 min listen
How to Handle Performance Reviews: There is a better way to handle employee performance reviews by Creating Disney Magic
17 min listen
The Thrive15 Effect with Clay Clark: Learning from Thrive15 can have an impact on your career. by Creating Disney Magic
20 min listen

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Why You Need Better Processes

Why You Need Better Processes

Description

Titles in the series (100)

More Episodes from Creating Disney Magic

Related podcast episodes