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Onstage Service vs Backstage Service

Onstage Service vs Backstage Service

FromCreating Disney Magic


Onstage Service vs Backstage Service

FromCreating Disney Magic

ratings:
Length:
15 minutes
Released:
May 3, 2016
Format:
Podcast episode

Description

At your organization, you are putting on a show every day. Everygreat show has two performances going on simultaneously; onstageand backstage.Consider seeing a play at the theater. The onstage show isobvious. You watch the actors, see the props, and hear the music.Backstage, though, there is a crew working just as hard to makesure everything goes right with the performance. You may notdirectly witness the backstage performance, but it is just ascrucial to putting on an excellent show. If backstage performers don't put on a great show, onstageperformers can not put on a great show. The same is true with your organization. Join us on the Creating Disney MagicPodcast Facebook page. Find out more about the Time Management Magic Coursehere. 
Released:
May 3, 2016
Format:
Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.