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Implementing the Four Keys to Making Decisions

Implementing the Four Keys to Making Decisions

FromCreating Disney Magic


Implementing the Four Keys to Making Decisions

FromCreating Disney Magic

ratings:
Length:
22 minutes
Released:
Jul 9, 2019
Format:
Podcast episode

Description

At Disney World we use four keys to make decisions.  The four keys help people understand how to make decisions.  Here are the four keys: Safety - Is the decision you are about to make going to be safe? Courtesy - Disney is famous for being friendly and clean. Any cast member you meet will go out of their way to take care of you.  Show - Are we ready to put on a great show? Is the area clean? Are the props in the right place? Are the cast members prepared? Efficiency - When you are in business you have to be efficient. Always look for a better way. Can we do it quicker? Does someone else have a better way? If you implement these four keys you will make solid decisions in your organization.  On this episode of Creating Disney Magic, we take the four keys and show how to implement them for a corner drug store. You don't have to be Disney World to implement the four keys. 
Released:
Jul 9, 2019
Format:
Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.