Perspective from Steve Richardson, author of Become a Better Leader in 30 Days*, on what to stop doing in leadership.



Guest: Steve Richardson
Author, Become A Better Leader in 30 Days*

“All leaders manage, but not all managers lead.” -Steve Richardson

Three things not to do when managing people

Avoid managing by suggestion

Managers do this when they don’t want to be accountable


What do people really want from leaders?

Direct
Decisive


Avoid managing by hoping

These managers maintain a positive attitude, but don’t really know how things are going
Employees learn that managers like this want to hear only good news


Avoid managing by redoing

Some managers take on the work of employees and will re-do it
This is trap for people who were the start performers in the previous role
We mentioned episode #117: The Seven Steps You Follow To Delegate Work



“Doing something well myself is different than doing something well through other people.” -Steve Richardson

Ask: How can I help you?

The response “fine” does not necessarily mean fine
Ask the next question to find out what’s really going on

Steve's triangle of managing people: Fair, Friendly, and Firm

One of these will typically take the lead in one situation
What does this person most need right now?
It takes tension to keep them in balance
Let intuition govern what takes the lead in any given situation

What should you stop doing?

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