Business Performance and Process Improvement (BPPI): Mini-Series A Practical Guide Book 1: Introduction to BPPI Mini-Series: Business Performance and Process Improvement (BPPI): Mini-Series A Practical Guide, #1
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Are you looking to optimize operational efficiency, and drive continuous improvement in your organization!
This is your comprehensive resources to navigate the complex world of your business. Inside the Practical Guide, you will find:
- Explanations of key philosophies, approaches, methodologies, and tools.
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- Strategies for engaging leaders, empowering staff, and fostering a culture of improvement.
- Guidance on selecting and measuring performance indicators.
- Tools and techniques for data collection, analysis, and reporting.
- Best practices, standardizing processes, and implementation protocols.
- Recommendations for educational material, and professional associations.
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Book preview
Business Performance and Process Improvement (BPPI) - Dr. Deborah Lynn Sigmon Smith
Title Page
Business Performance and Process Improvement (BPPI): Mini-Series
A Practical Guide
Book 1- Introduction to BPPI Mini-Series
Copyright
Title: 'Business Performance and Process Improvement (BPPI) Mini-Series- A Practical Guide’ Authors: Deborah Smith and Andrew Ganti Publisher: D2H2
Copyright © 2023 by Deborah Smith and Andrew Ganti
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law.
The information and guidance provided in this book are for educational and informational purposes only. The authors and publisher do not warrant or guarantee the accuracy, completeness, or applicability of the content. The authors and publisher shall not be liable for any damages, losses, or injuries arising from the use of the information provided in this book.
For permission requests, please contact the publisher at:
Publisher's Contact Information: deborahsmith13@gmail.com
First Printing: 2023 10 9 8 7 6 5 4 3 2 1
Disclaimer: The views and opinions expressed in this book are solely those of the authors and do not necessarily reflect the official policy or position of any organization or institution.
Deborah Smith and Andrew Ganti would like to express their gratitude to all individuals and organizations whose works and contributions have been referenced or used in the development of this book.
Table of Contents
Title Page
Copyright
Dedication
Foreword
Preface
Chapter 1: Introduction to BPPI and BPPI Mini-Series
Definitions
Importance
Chapter 2: Principles, Approach & Steps
Principles
Approach
Key Steps
Chapter 3: Governance, Skills & Roles
Structured Governance
Key Skills
Key Roles
Chapter 4: Measures, Metrics & Tools
Measures/Metrics
Common Tools
Chapter 5: Benefits & Ways to Sustain the Gains
Benefits
Ways to Sustain the Gains
Chapter 6: Challenges & Ways to Overcome Them
Challenges
Ways to Overcome Challenges
Chapter 7: Application Examples and Case Studies
Appendix A: Suggested Educational Materials
Books
Conferences
Journals
Podcasts
Videos
Appendix B: Professional and Trade Organizations
Glossary
Index
Coming Next ...
Back Cover of the POD Paperback Book
Dedication
This book is dedicated to all the dedicated and passionate performance and process improvement professionals who strive tirelessly to improve the quality of care and outcomes for their customers. Your unwavering commitment to continuous improvement and your tireless efforts to optimize business processes inspire us all.
To the leaders who champion and support performance and process improvement initiatives, thank you for your vision, guidance, and unwavering commitment to driving positive change in business management.
To the frontline staff who work tirelessly to deliver exceptional service, your dedication, expertise, and willingness to embrace change are instrumental in creating a culture of continuous improvement.
To the customers and their families who place their trust in various businesses, your experiences, insights, and feedback serve as valuable reminders of the importance