Simplified Cybersecurity Sales For MSPs
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About this ebook
Selling was already challenging enough.
Most Managed Service Providers slog their way through sales because they know their services will bring value to their clients. But now that cybersecurity has become a mandatory concern for all businesses, the world of sales is even more uncertain.
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Simplified Cybersecurity Sales For MSPs - Jennifer Bleam
Advance Praise
There is zero doubt that cybersecurity is the biggest opportunity in our industry today. This book presents cybersecurity sales in a simple, actionable way, so that any MSP can begin their cybersecurity journey, without excuses. This book will arm you with the process you need to close these valuable, and much needed, sales.
—JAY RYERSE, CISSP, VP,
Global Security Sales, ConnectWise
Jennifer applies tried and true principles of sales and sales management that cross over directly into cybersecurity sales. Following frameworks for sales and frameworks for cybersecurity delivery with your partners will have corollaries rooted in maturity that will take you across the chasm from commodity to trusted advisor.
—MATT LEE, Sr. Director of Security & Compliance
Pax8
If you aren’t closing at least 7 out of 10 prospects you're pitching cybersecurity services to, you need to read this book. Jennifer lays out where you’re going wrong, and the proven process to skyrocket your close rate and your MRR.
—LEIA T. SHILOBOD, IT Princess of Power,
InTech Solutions, Inc.
"I am not sure which word is most important in the title of this book.
• Simplified: Jennifer does a supreme job of reducing this topic to the critical and actionable components.
• Cybersecurity: This is very consumable and therefore easy to share with prospects.
• Selling: Pages of action items will improve your practice.
Any salesperson could learn from this book—an MSP can thrive from the advice!"
—MARNIE STOCKMAN, CEO, Lifecycle Insights
Jennifer’s book is pure gold! It is truly a step-by-step playbook for MSPs to master the art of selling cybersecurity. Many books are generic sales guides, but Jennifer’s is targeted at MSPs and selling cybersecurity. It was so good I was literally taking notes as I read page after page. This is a MUST READ for all MSPs. Well done!
—ART GROSS, CEO, Breach Secure Now
Most MSPs struggle with sales. As cybersecurity threats grow, the sales challenge becomes even more difficult. This book is exactly what MSPs need to crack the cybersecurity sales code. Jennifer is an amazing sales pro, and her advice on how to sell cybersecurity is spot on and highly actionable.
—BRIAN FREISTAT, Vertical Axion
Intuitively, I knew that selling cybersecurity was different than selling managed services. But until reading this book, I didn’t understand how different they really are. Jennifer does a terrific job articulating how different these sales are, why discovery is so important when selling cybersecurity, and why you will fail if you try to sell cybersecurity using the same tactics and benefits of selling your managed services. This is a must read if you want to be uber successful getting your customers (and prospects) to pay extra for the security they need.
—MARK WINTER, RapidFire Tools
This book speaks the MSP language, so you will read examples that make sense to you! It isn’t Jennifer saying, ‘There is one way to sell.’ She brings together the best of breed of sales methodologies to help you. It’s fast paced, easy to understand and an incredible resource for anyone looking to improve their sales game—which means everyone should read it!
—MATT SOLOMON, Co-Founder, Channel Program
BONUS RESOURCES
As a special thank you gift
for my readers,
I’m sharing some extra resources
to make it even simpler for you
to sell cybersecurity!
Previously for private clients only,
now you can get access, too.
Copyright © 2022 MSP Sales Revolution LLC
All Rights Reserved
Year of the Book
135 Glen Avenue
Glen Rock, PA 17327
ISBN: 978-1-64649-231-2 (paperback)
ISBN: 978-1-64649-232-9 (e-book)
––––––––
No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law.
To all the people who saw greatness in me
years before I saw it in myself.
Thank you for your patience, tough love, guidance, support, and kindness.
I’m so grateful for you.
Special thanks to these remarkable people:
Alex B.
Dan
Jay
Alex R.
Barb E.
Alex S.
Dawn R.
And dozens more
Thank you from the bottom of my heart.
Contents
PART 1—WELCOME
Foreword By Nigel Moore
Who Should Read This Book
My Promise To You
Introduction
PART 2—SALES OVERVIEW
One Of These Things Is Not Like The Other
Mind The Gap
Back To Basics
Why Have A Process
PART 3—SALES SKILLS & TECHNIQUES
Discover The Truth About Discovery
Risk Mitigation, Not Bulletproof Security
So What?!?
Your Honor, I Object
PART 4—ADVANCED SALES CONCEPTS
Inside The Mind Of A Successful Salesperson
Don’t Hire A Salesperson (Yet)
Never Close Another Sale Again
Tell Me A Story!
PART 5—THE PATH FORWARD
How I Help MSPs Grow Their Business
The Next Step
About Jennifer Bleam
A Small Request
Part 1
WELCOME
Foreword
Selling.
... Cybersecurity.
Over the past few years, those two simple words (and worlds) have dramatically collided in our industry. The onslaught of hacking and security madness has meant that selling cybersecurity has become a primary focus and need for MSPs. And frankly, to survive and thrive in the next five years, MSPs need to get much, much, much better at it.
Not only is this needed because the dark world of cybercrime and hacking is growing rapidly—fueled by positive reinforcement from all the ransomware payouts happening every day—but also because competition in the MSP space is heating up. There are more MSPs than ever before and that number keeps growing.
The MSPs which continually focus on getting better at selling cybersecurity will kill two proverbial birds with one stone. They’ll save their clients from almost certain doom and disaster and they’ll profit generously from doing so, making sure