Balanced Effectiveness at Work: How to Enjoy the Fruits of Your Labor without Driving Yourself Nuts
By Flip Brown
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About this ebook
Within each chapter there are conceptual definitions, sample scenarios, frank assessments, "Flip's Tips," action plans for real traction, and positive reinforcement. The book addresses the c
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Balanced Effectiveness at Work - Flip Brown
Balanced
Effectiveness
at Work
How to Enjoy the Fruits of Your Labor without Driving Yourself Nuts
37898.pngFLIP BROWN
37910.pngA USEFUL COMPENDIUM OF TIPS, TOOLS, AND
TECHNIQUES TO MAKE BEING AT WORK WORK BETTER
Balanced Effectiveness at Work:
How to Enjoy the Fruits of Your Labor without Driving Yourself Nuts
www.balancedeffectiveness.com
Copyright © 2014 Flip Brown.
Produced by Business Culture Consultants
Contents
FOREWORD
PREFACE
ACKNOWLEDGMENTS
INTRODUCTION
HOW TO USE THIS BOOK
SECTION ONE Self-as-Construct (Or, You Built Who You Are So You Can Remodel Yourself!)
CHAPTER 1 It’s All About You (But Then Again, It’s Not Really)
CHAPTER 2 Your Personality—Friend or Enemy? (The Answer Is Yes!)
CHAPTER 3 Your Family of Origin (Hopefully) Doesn’t Work Here—Getting the Patterns of the Past Out of the Present
SECTION TWO Self-Talk—Changing the Invisible Ways in Which We Sustain Our Own Delicious Delusions
CHAPTER 4 How Dare You Speak to Yourself Like That?—Examining Our Internal Dialogue
CHAPTER 5 Go Ahead and Worry—It Will Solve Everything!
CHAPTER 6 But What About Time Management? (How About Energy Management Instead?)
SECTION THREE Self-in-Relationship—You Mean I Have to Play Well with Others?
CHAPTER 7 Really? That’s What You Meant?—The Importance of Shared Definitions, Expectations, and Assumptions
CHAPTER 8 We’d Have a Wonderful Relationship If It Weren’t for You—The Temptation to Blame
CHAPTER 9 A Middle Path between Avoidance and Aggressiveness—The Art of Supportive Confrontation
SECTION FOUR Self-at-Work—Tools Are Good, but Just Having a Nice Set of Screwdrivers Won’t Cut It
CHAPTER 10 A Seesaw of Effectiveness—Balancing Tasks and Relationships
CHAPTER 11 Clear, Useful Power—The Difference between Authoritative and Authoritarian
CHAPTER 12 How to Achieve More by Engaging Less (Or, Boundaries R Me
)
SECTION FIVE Self-in-Organizational-Life—Why Are All of Us Crazier Than Any of Us?
CHAPTER 13 Workplace as Yogurt—Chock-Full of Active Cultures
CHAPTER 14 Bureaucracy, B.S., and Other Barriers—How to Deal with Unnecessary Energy Drains
CHAPTER 15 Cluster Pluck—Finding the Courage and Tools to Get Better Outcomes in Group Settings
SECTION SIX Self-in-a-Larger-Sphere—Your Own Big Picture
CHAPTER 16 Don’t Let Money Drive Your Boat (’Cause You’ll End Up Sinking)
CHAPTER 17 Rockin’ Your Roles—Balancing a 360-Degree View of All You Do
CHAPTER 18 Compassionately Engaged, but Not Entangled—The Rewards of Healthy Detachment
SECTION SEVEN Not-Self—Connecting with Something Bigger Than Your Singular Soul
CHAPTER 19 As Mr. Dylan Said, You Gotta Serve Somebody
CHAPTER 20 Your Mother Was Right When She Said, Go Play Outside
—The Beneficial Effects of Being in Nature
CHAPTER 21 Connection to Spirit and the Sacred Mystery—You’re Part of It, So Why Not Honor It?
SECTION EIGHT Balancing Self, Others, Work, and Life—Putting It All Reasonably Together
CHAPTER 22 Call It What You Will, It Takes Practice (So You Have to Have a Practice)
CHAPTER 23 The Daily Integration of Our Inevitable Exit (Or, There Are Lots of Things Worse Than Dying)
CHAPTER 24 Sustained Basic Goodness—How to Amaze and Delight Yourself as You Enjoy the Passage of Time
CONCLUSION
ADDITIONAL RESOURCES
ABOUT THE AUTHOR
CONTACT INFO
To the one who has always been there …
Even when I haven’t.
Thanks, My (Schweetie) Pie,*
I love you so.
*Known to the rest of the world as Sandy Post
FOREWORD
Leading Social Venture Network (SVN) for the past thirteen years has been an incredible pleasure and privilege. Every day I get to connect with some of the world’s leading social entrepreneurs who are collaborating to create a just and sustainable economy.
At SVN, we support whole-person leadership to help our members succeed and grow, both personally and professionally. I can’t think of someone who better embodies this than Flip Brown, and I’m grateful that he has chosen to share his expertise and lessons with all of us.
Flip’s experiences in business, psychology, organizational development, executive coaching, entertainment, and team facilitation have provided a rich soil for the growth of his wisdom and creativity. When he first joined our network, he quickly became one of our core members in terms of his involvement, connections, and contributions. It’s clear that his primary objective is to be of service, and that commitment is clear in this book.
Working in a mission-driven business can be very rewarding, but it comes with challenges. Product and service innovation, marketing, financing, employee development, community engagement, and reduced environmental impact all require focus and balance. And no one has all the answers.
When I try too hard to do it all and do it all well,
I often end up feeling overwhelmed and scattered. Those are the best times to get clear on what’s most important to me and to let go of what keeps me stuck—and those are the times when I turn to trusted advisors like Flip.
This book is like a treasure chest—the valuable lessons it offers may be experienced differently, but I can’t imagine that you’ll come away from reading it without turning some of its pearls of wisdom into positive change for yourself.
I can honestly say that I am enjoying more of the fruits of my labor as a result of Flip’s work, and I’m resolved to be more mindful about not driving myself nuts in an attempt to do it all.
Being both balanced and effective is quite an art!
Deb Nelson, Social Venture Network, San Francisco
PREFACE
Experience is what you get when you didn’t get what you wanted.
—RANDY PAUSCH
This is the book I wish someone would have handed me ten, twenty, thirty, even forty years ago. (If you’re thinking, Man, this dude is ancient! I’ll refer you to the magnet on our home refrigerator: I may be old but at least I got to see all the cool bands
—which is basically true.)
In 2004 I was just celebrating the fourth anniversary of Business Culture Consultants, my solo practice of helping good people in great organizations have the conversations they truly need to have but haven’t figured out how to have on their own yet. While I had achieved some success at that point in time, I was still riding a major roller coaster of internal and financial insecurity about whether or not I was truly going to make it.
In 1994 I was fresh out of graduate school (and several years into living with a clean head) with my new Master’s in Counseling Psychology degree. I was about to take on one of my most challenging and rewarding jobs ever—working on the Mobile Crisis Team at our community mental health center. Interacting with acutely psychotic and suicidal people on a daily basis while maintaining the required composure and compassion was a truly valuable experience; however, navigating the internal politics of a nonprofit was at times a bigger struggle.
In 1984 I was the go-to ski boot technician in a large ski shop, and in the summer I ran a windsurfing school. It was a great job, but I had this yearning for something more, and I was still practicing my world-class substance abuse behaviors. Little did I know that the following year I would move from my native Michigan to head east, eventually moving to Burlington, Vermont, to take on an executive management position in the international ski and snowboard industry, and even more stress.
In 1974 I had just moved from Gnaw Bone (no, that’s not a misprint), Indiana, into the larger town of Nashville (still Indiana), and I began my apprenticeship to a skilled furniture maker. Two years later, I would open my own woodworking shop, living and working in Story, Indiana, a town of thirteen people. And while the hippie homestead thing was great and it was a good time to be going to Grateful Dead concerts, I was fairly clueless about much of my internal world. We’ll stop the history tour here.
I remember listening to James Hillman, one of my mentors, say in a workshop, If you lived your life backwards, it would make total sense.
I see now that all of