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Jaquie Scammell
Jaquie Scammell is Australia's leading expert in Customer Service, a sought out speaker, author, and the Founder and CEO of ServiceQ, helping organisations reimagine the future of ...view moreJaquie Scammell is Australia's leading expert in Customer Service, a sought out speaker, author, and the Founder and CEO of ServiceQ, helping organisations reimagine the future of service through mindsets and behaviours. Her work is based not just on theory but also 35 years of customer service experience translated to practical tools for individuals to take and apply. She is the author of Service Mindset and multi-award-winning Service Habits 2nd Edition, and a regular blogger and media contributor.view less
Books by Jaquie Scammell
Service Mindset: 6 mindsets to lead a high-performing service team The Future of Service is 5D: Why humans serve best in the digital era Rating: 0 out of 5 stars0 ratingsService Habits: 21 Habits to Transform Your Service Culture Rating: 0 out of 5 stars0 ratings