Managing Your Boss in a Culturally Diverse Society: Learn to Lead from Bottom-Up
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Managing Your Boss in a Culturally Diverse Society - Larry Jones-Esan
Copyright © 2013 by Larry Jones-Esan. All rights reserved.
No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.
Published by AuthorHouse 07/06/2017
ISBN: 978-1-4817-7001-9 (sc)
Print information available on the last page.
Any people depicted in stock imagery provided by Thinkstock are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Thinkstock.
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
CONTENTS
Preface
About The Author
Dedication
Executive Summary
Introduction
Chapter 1 Managing Your Boss In A Culturally Diverse Society
Chapter 2 Bosses Are Only Human, After All
Chapter 3 Organization’s Role In Selecting Who Manages Who
Chapter 4 Pride As An Impediment To Inter-Personal Workplace Relationship
Chapter 5 Profitability Depends On Harmonious Boss-Subordinate Relationship
Chapter 6 How Is Co-Operation Possible Despite The Boss’ Deficiencies?
Chapter 7 Leadership And Friendship
Chapter 8 The Untold Differences Between Leadership And Management
Chapter 9 Developing And Managing The Boss-Subordinate Relationship
References
PREFACE
Over the past decade, we have witnessed a degree of business globalisation and internationalisation that has increased the need for business people operating across geographies to become both culturally and linguistically aware. Thus, sticking to well-rooted but traditional views of the world does not seem to be an option any longer. As Oliver Wendell Holmes explains, Greatness is not in where we stand, but in what direction we are moving. We must sail sometimes with the wind and sometimes against it—but sail we must and not drift, nor lie at anchor.
Amongst other consequences, these new global competitive environment has made even more clear that companies and governmental organisations need to review how they operate, their structures, and their cultural foundations and set of beliefs. From a personal perspective, learning, knowledge transfer, and professional development activities are also in need of review and change. Research and experience have taught us that widespread, sustained implementation of new practices in classrooms, principal’s offices, and central offices requires a new form of professional development. According to Sparks and Hirsh, this staff development initiative must not only affect the knowledge, attitudes, and practices of teachers, administrators, government workers, officers, or employees, but it must also alter the culture and structure of the organization.
Deep and sustained change/reform depends on many of us, not just the very few who are destined to be extraordinary, most times sitting on top of the ladder.
New leadership skills are needed for problems that do not have easy answers from top or bottom. Geert Hofstede explains in his book Cultures and Organizations: Software of the Mind
, how organisational cultures differ from national cultures, and how they can—sometimes—be managed. These concepts have the potential to be adopted in most organisations where tribal and national diversity exist. Leadership, then, is not about mobilizing others to solve problems for which we already know the answer, but about helping them to confront those problems that have not yet been successfully addressed. Most leaders and managers today are in a world of their own, where top-down leadership is the norm. Likewise, subordinates stay in their own sphere in which they are not able to manage upwards
, in what I describe as the ‘Managing-up" syndrome.
Collaborative cultures, which by definition have close relationships, are indeed powerful, but unless they are focusing on the right things, they end up being equally wrong or ineffective.
The more complex society gets to be —and the more it experiences rapid, unpredictable, and nonlinear change impacting organisations and our own perception of the world—, the more sophisticated leadership must become. Complexity means change, and the pace of change is increasing, as James Gleick, the author who introduced the concept of chaos into popular parlance, points out in his work Faster: The Acceleration of Just About Every-thing (1999)
.
This book aims to show that today’s leaders and followers face a dilemma: failing to act when the environment is radically changing leads to extinction, yet making quick decisions under conditions of seeming chaos can be equally fatal. Along these lines Robert Sternberg concludes that The essence of intelligence would seem to be in knowing when to think and act quickly, and knowing when to think and act slowly
If we understand how change affects us better, we will be able to influence (but not to control) it for the better. Different studies equally show that the place where we grew up constrains the way we think, feel, and act.
Suffice to say that most are in existence to leave by order from above and they are either not able to make a contribution to their own development, or just capable to challenge orders simply because of their place of birth.
This book discusses the reality that has been sketched above, and posits that organisations and countries alike that could develop and incorporate to their values system bottom-up management capabilities will be better equipped to deal with the challenges of this fascinating but complex world in the 21st century.
ABOUT THE AUTHOR
Larry Jones-Esan has worked in the education sector for more than 15 years, with commercial experience spanning over three decades. The author has contributed immensely to many corporate organisations and start-ups. He is an Entrepreneur, a Business and Management Consultant, Information Technology Professional, a Certified IT Trainer and a seasoned practitioner.
This book comes from the author’s personal experience and his ability to add value to organisation both to those who are leading and to those following. Over the years, his experience in different roles and in organising and facilitating workshops and seminars on many exotics subjects in finance and management coupled with an international exposure in trade mission assignments in different countries, particularly in UAE, Asia and Africa, makes