Handbook of Common Terminologies and Definitions in Modern Government
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Emerson J. Jones
Emerson is an international public sector development consultant and served as chief technical adviser for numerous multi disciplinary programmes and projects in over 30 countries. His work covered public sector reforms, transformation and modernisation, continuous public service improvements and optimising of public service delivery. These were in support of Sustainable Development Goals, Medium Term Development Plan, National Development Strategy and Policy Agendas, Poverty Reduction Strategy and European Development and Multi donor Trust Funds programmes. He has made several representations before Budget Priority and Parliamentary Committees, Public Service Commissions and Tribunals. Emerson has produced and published professional books, articles, conference papers and reports
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Handbook of Common Terminologies and Definitions in Modern Government - Emerson J. Jones
Copyright © 2018 by Emerson. J. Jones.
ISBN: Softcover 978-1-5434-9085-5
eBook 978-1-5434-9084-8
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the copyright owner.
Any people depicted in stock imagery provided by Getty Images are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Getty Images.
Rev. date: 06/22/2018
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List of Terminologies and Definitions
in Modern Government (A – Z)
Section A
■ Accountability
■ Accountability vs. Responsibility
■ Acting in the Public Interest
■ Action Plan
■ Affordability and Sustainability of Public Sector Wage Bill
■ Appraisal
■ Appropriation
■ Asset
■ Audit and Evaluation
■ Authorised Officer
Section B
■ Barriers to Effective, Efficient and Accountable Devolved System of Government
■ Benchmarking
■ Best Practice
■ Building Change Management Capacities
■ Building Effective Relationship between Departments and Arm’s Length Bodies
■ Business Plan
Section C
■ Capacity
■ Capacity Building
■ Capacity Development
■ Capacity Planning
■ Capabilities
■ Capital/Resource(s)
■ Central Government
■ Challenges faced with Strategy Implementation
■ Change Management
■ Change Management Process
■ Characteristics of Effective Ministers
■ Civil Service
■ Civil Service Capabilities Plan
■ Citizens’ Service Delivery Charter
■ Civil Service Reform (CSR)
■ Civil Society
■ Civil Society Organisations
■ Commercial Pipeline
■ Competency Development
■ Competency
■ Competency Framework
■ Compliance
■ Considerations for Organisational Change
■ Constraints to Improving Public Service Delivery
■ Continuous Improvement Strategy
■ Contract Management
■ Contracting Out
■ Corporate Governance
■ Corporate Social Responsibility
■ Corruption
■ Corruption Levels
■ Corruption Perception Index (CPI)
■ Cross-cutting Issues
■ Cyber Crime
■ Cyber security
Section D
■ Decentralisation
■ De-concentration
■ Defining and Understanding Policy Success
■ De Jure Situation vs. De Facto Situation
■ Delegation
■ Delivering Effective Transparency and Accountability in Public Sector
■ Delivery Units
■ Departmental Agency
■ Development Intervention
■ Devolution
■ Digital Service Standard
Section E
■ Effective Public Sector Management
■ Effectiveness
■ Efficiency
■ E-governance
■ E-government
■ Enhanced Outcome and Impact Monitoring
■ Entry Points for Reform and Modernisation
■ Ethics
■ Ethical Values
■ Evaluation
■ Environmental Factors
■ Establishing System of Robust Accountability
■ Exogenous Factors
■ External Governance
Section F
■ Failure of Accountability
■ Feasibility Analysis
■ Federalism
■ Fiscal Decentralisation
■ Fiscal Transparency
■ Forms and Levels of Monitoring and Evaluation
■ Framework on Effective Policy Implementation
■ Functional Leadership
■ Functional Review
■ Fundamentals of Policy Making
Section G
■ Gap Analysis
■ Gender Mainstreaming and Strategic Gender Issues
■ Governance
■ Governing Body
■ Governance Competencies
■ Governance Framework
■ Government Commercial Operating Standards
■ Good Governance
■ Good Governance Standard for Public Services
■ Governance Goals
■ Governance Indicators
■ Government Policies
■ Governance Policy
Section H
■ Human Resources Development Plan
■ Human Resource Management and Development
■ Human Resource Management Clusters
Section I
■ Ibrahim Index of African Governance (IIAG)
■ Impact Assessments
■ Impact Evaluation
■ Improving Policy Implementation
■ Improving Public Participation
■ Improving Public Service Delivery
■ Inception Report
■ Integrated Governance
■ International Agreements
■ Input(s)
■ Institutional Capacity Building
■ Institutional Stakeholders
■ Institutional Development
■ Institutional Capacity Building
■ Institutional Strengthening
■ Institutional Sustainability
■ Integrated Performance Reporting
■ Integrity
■ Internal Auditing
■ Internal Governance
■ Internal Governance Review
■ Interventions
■ Issues Impacting the Performance of Organisations
Section K
■ Key Challenges and Constraints to Public Service Delivery
■ Key Dimensions of Good Governance
■ Key Drivers of Capacity Building
■ Key Drivers of Organisational Change
■ Key Performance indicators
■ Key Principles that Guide the Determination of Public Sector Remuneration and Benefits
■ Key Result Area
■ Knowledge Management
Section L
■ Leadership Competencies
■ Learning Organisations
■ Legal and Regulatory Strengthening
Section M
■ Measures of Ethical Standards
■ Medium Term Strategic Framework (MTSF)
■ Management Oversight
■ Mandate
■ Mastering Strategic Change
■ Maximise Benefits Derived by National Government and County or Regional Governments Working Together
■ Measuring Institution’s Delivery
■ Mission (Statement)
■ Mobilisation
■ Modernisation and Optimisation of Public Administration
■ Monitoring
■ Mystery Shopping
Section N
■ National Development Policy Goals
■ National Development Strategy (NDS) Priorities
■ National Framework for Good Governance
■ National Sector Strategy Development
■ National and Sector Strategy Delivery Constraints
■ Nature and Form of Accountability
■ New Public Management
Section O
■ Objective Lifestyle Audit
■ Outcomes
■ Outcome Target/Service Performance Objective
■ Outputs
■ Overview
■ Overview and Scrutiny Committee
■ Overcoming Strategy Constraints
Section P
■ People Impact Assessment (PIA)
■ Performance
■ Performance Agreement
■ Performance Analysis
■ Performance Barometer
■ Performance Contract
■ Performance Contracting Outcomes
■ Performance Contracting Strategy
■ Performance Criteria
■ Performance Deficiency
■ Performance Evaluation
■ Performance Indicator
■ Performance Management System
■ Performance Measures
■ Performance Monitoring
■ Performance Planning
■ Performance Review
■ Performance Target
■ Performance Tracker
■ Personal Development Plan
■ Policy Instruments
■ Political Decentralisation
■ Principles Governing Public Sector Remuneration Reform
■ Principles of Public Governance
■ Principles in Public Service Salaries and Wages Determination
■ Principles of Public Life
■ Principles Underlying the Design and Sustainability of Organisational Structure
■ Project Steering Committee
■ Public Administration
■ Public Administration Reform (PAR)
■ Public Corporation
■ Public Domain
■ Public Governance
■ Public Inquiries
■ Public Interest
■ Public Sector Entity
■ Public Finance Management (PFM)
■ Public Sector
■ Public Sector Reform
■ Public Sector Reform and Transformation
■ Public Sector Wage Bill
■ Public Service
Section Q
■ Quangos
Section R
■ Rationalisation of Ministerial Functions and Structures
■ Reform Challenges
■ Regulatory Compliance
■ Regulatory Power
■ Resolution of Public Complaints
■ Resource Plan
■ Responsibility
■ Rightsizing the Public Service
■ Risk Assessment
■ Risk Management
■ Risk and Opportunity Management Strategy
■ Risks and Risk Minimisation Strategy
■ Risks to Project Implementation
Section S
■ Scrutiny
■ Service Commissions
■ Sectoral Reform and Modernisation (SRM)
■ Sectoral Legislation and Policy Review
■ Sector Ministry Re-organisation
■ Sector Policy Development
■ Sector Modernisation Strategy
■ Sector Policy Development Strategy
■ Sectoral Review
■ Sectoral Strategy Review
■ Service Delivery Innovations
■ Service Delivery
■ Service Integration
■ Service Delivery Priorities
■ Service Provider
■ Single Departmental Plans
■ Special Advisers
■ Stakeholder
■ Stakeholder Analysis
■ Stakeholder Engagement
■ Stakeholder Participation
■ Stakeholder Value
■ State Organs
■ Statutory Authority
■ Strategy
■ Strategic Change
■ Strategic Direction
■ Strategic Leadership
■ Strategic Performance Report
■ Strategic Plan
■ Strategic Planning and Implementation
■ Strategic Priorities
■ Strategic Risk Register
■ Strengthening and Clarifying Accountability of Government and Public Service
■ Strengthening National and Sector Strategy
■ Successful Policies
■ Sustainability
■ Sustainable Development Goals (SDGs)
■ Sustainable Value Creation
■ Systemic and Sectoral Constraints to Public Financial Management Systems and Processes
■ Systemic and Structural Constraints
■ Symptoms of Weak Accountability
■ System of Accountability
Section T
■ Training Needs Assessment