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How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowidigdo, Northwestern University – Episode #163

How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowi…

FromGov Innovator Podcast


How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowi…

FromGov Innovator Podcast

ratings:
Length:
9 minutes
Released:
Jan 31, 2018
Format:
Podcast episode

Description

How can program managers within public agencies — whether local, state or federal — use random assignment (in other words, a lottery) within programs to build evidence that can strengthen results and improve customer service? A good example comes from South Carolina. Its Medicaid program is administered through Managed Care Organizations, which offer different health care […]
The post How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowidigdo, Northwestern University – Episode #163 appeared first on Gov Innovator podcast.
Released:
Jan 31, 2018
Format:
Podcast episode

Titles in the series (99)

Insights for results-focused public leaders