12 min listen
How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowi…
How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowi…
ratings:
Length:
9 minutes
Released:
Jan 31, 2018
Format:
Podcast episode
Description
How can program managers within public agencies — whether local, state or federal — use random assignment (in other words, a lottery) within programs to build evidence that can strengthen results and improve customer service? A good example comes from South Carolina. Its Medicaid program is administered through Managed Care Organizations, which offer different health care […]
The post How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowidigdo, Northwestern University – Episode #163 appeared first on Gov Innovator podcast.
The post How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowidigdo, Northwestern University – Episode #163 appeared first on Gov Innovator podcast.
Released:
Jan 31, 2018
Format:
Podcast episode
Titles in the series (99)
How Philadelphia became a leader in the use of data and evidence: An interview with Maia Jachimowicz, V.P. for Evidence-Based Policy, Results for America, and former policy director to Mayor Michael Nutter – Episode #109: How Philadelphia became a leader in the use of data and evidence: An interview with Maia Jachimowicz, former policy director to Mayor Michael Nutter - Episode #109 by Gov Innovator Podcast