The Red Pill Executive: Transform Operations and Unlock the Potential of Corporate Culture
By Tony Gruebl, Jeff Welch, Bryan Wolbert and John Camp
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About this ebook
Through fifteen years of intense observation and analysis, Tony Gruebl, Jeff Welch, and Bryan Wolbert of advisory services firm Think Systems, Inc. identified a powerful controlling force hiding in plain sight—and now they reveal it in The Red Pill Executive.
Tony, Jeff, and Bryan named their approach to harnessing this controlling force the Red Pill model. Every company has an invisible framework called culture. Red Pill Operators sense it where others are oblivious. Culture determines how business happens and what success looks like. Some cultures love growth; others, a perfect record in customer service. For some, it’s sales or P&L—regardless of tanking satisfaction or turnover. With culture as their blueprint, Red Pill Operators shape their processes, tools, language, staff, and every other aspect to align—not just with the strategy and mission, but with the culture as it exists in time.
The Red Pill Executive offers operating executives and small business owners fresh insight into the grooming of their frontline managers who carry out critical initiatives. This new paradigm unlocks massive potential for Operations Executives and their team members who have the courage to embrace them. It showcases a new way of thinking that empowers operators to capture value and corrects the one-size-fits-all approach created by the project management industry in reaction to massive project failure. In The Red Pill Executive, Tony, Jeff, and Bryan use a straight-talking style—and some entertaining pop culture metaphors—to deliver their results in an engaging and readable style.
Tony Gruebl
Tony Gruebl is a Six Sigma Master Black Belt and president of Think Systems, Inc. (Think), a technology project management and business intelligence (BI) consulting company he started in 2004. His experience includes an extensive list of BI technology implementations and strategic project management and control engagements for domestic, international, and multinational firms over a twenty-year span. In 2007, he led a series of technology implementations for a partner company that resulted in his team winning the AT&T Supplier Recognition Award in Customer Service from among 5,000 suppliers (as noted in the Wall Street Journal and Yahoo Finance on 6/5/07). Before starting Think, Tony was the Chief Operating Officer of a Washington, DC, non-profit firm that is also one of the company’s current clients. This follows a career built in the Business Intelligence technology space, in which he served as vice president of a Pennsylvania-based OLAP financial software provider and Director of Consulting for a Bethesda, Maryland-based IT company specializing in focused solutions for the federal government. Tony earned an MBA in Financial Management and Technology Entrepreneurship from Rensselaer Polytechnic Institute, studied abroad at the Copenhagen Business School, and completed his undergraduate work at Towson University. He lives in Perry Hall, Maryland, with his wife, Dana, and their four children and loves motorcycles and clinging to his God and guns.
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