Channel Management A Complete Guide - 2021 Edition
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About this ebook
Do your agents have the ability to rapidly elevate the support request within the channel?
Does the employee have a history of previous applications for special consideration?
How can new market resource management systems be employed to facilitate multichannel management?
How does the platform help you own the customer experience during and after the sale?
How is the role of your organizational mission critical for marketing channel management?
How should the partner program brand evolve to accommodate new programs and partner types?
Is multichannel marketing a segmentation strategy or a customer satisfaction strategy?
Is there a sufficient number of potential external sales channels to promote the product?
What are the current and future expectations for contact channel management?
What is the relationship between stores, your business model and local customer demand?
This Channel Management Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Channel Management challenges you're facing and generate better solutions to solve those problems.
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Channel Management investments work better.
This Channel Management All-Inclusive Self-Assessment enables You to be that person.
INCLUDES all the tools you need to an in-depth Channel Management Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Channel Management maturity, this Self-Assessment will help you identify areas in which Channel Management improvements can be made.
In using the questions you will be better able to:
Diagnose Channel Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.
Implement evidence-based best practice strategies aligned with overall goals.
Integrate recent advances in Channel Management and process design strategies into practice according to best practice guidelines.
Using the Self-Assessment tool gives you the Channel Management Scorecard, enabling you to develop a clear picture of which Channel Management areas need attention.
Your purchase includes access to the Channel Management self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.
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