Always Be Looking For Stars: How Leaders Can Hire The Right People With The Right Process
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About this ebook
People are the lifeblood of a company. Without a clear process for recruiting, interviewing, hiring, and development of the team, finding the right talent is difficult and limits your growth potential. This book is a fable to illustrate the need to always be looking for rock stars and have a process to attract and hire the right people for the role.
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Always Be Looking For Stars - Jerry Phillips
EAcknowledgments
PREFACE
This book is a fable to illustrate the need to always be looking for rock stars and have a process to attract and hire the right people for the role.
A little history for context: When I helped launch the DeWalt brand of power tools at Black and Decker, our fear wasn’t whether we would grow the business. The fear was could we maximize the growth. Our challenge was not just taking share in the market we targeted, but having enough quality people to support the growth. We developed a recruiting process that produced a stellar team of sellers and marketers. Our growth was legendary.
As I worked with other companies, I found the process for finding talent to be hit or miss. The process was random, based on who was doing the hiring. Interviewing was haphazard as well. When I started working with clients on the development of their sales and marketing teams, I found the same challenges.
People are the lifeblood of a company. Without a clear process for recruiting, interviewing, hiring, and development of the team, finding the right talent is difficult and limiting your growth potential. We have worked with clients to develop a rigorous, disciplined process to hire and develop the needed rock star talent. My hope is this fable will help you find your rock stars.
Jerry Phillips
September 2019
Austin, Texas
1
NINETY DAYS, OR ELSE
I’m so disappointed in you, Vincent. When I put you in charge as the CEO, I expected better of you."
Nobody wants to hear that type of criticism. Especially coming from Donna, the chairman of the board.
Vincent was no exception. He was widely recognized in the industry as a terrific strategist who was outstanding at execution. His secret was the development of his people.
But Donna was criticizing him for an undeserved misfortune. Over the past sixty days other companies had swooped in and taken the top three leaders from his team. All three had taken CEO roles, as a testament to Vincent’s ability to develop his team.
However, Donna, the chairman of the board, saw it differently. She saw it as a threat to her personally, and to the income she was drawing off the company her father had founded. She saw Vincent as a threat, and also saw an opportunity.
The Power Play
Smyth Tools was an old-line manufacturing company that built parts for some of the biggest names in construction equipment. Donna’s father, David, founded the company in the late 1960s and grew it from a small machine shop into a modern, automated facility that produced parts that were used on every major construction project in the world.
After fifty years of heading the company, David chose his oldest daughter to become the chairman.
Donna had little to do with the business, other than attending board meetings, but she was tough, and her father thought that was what the business needed now that he was stepping down. Donna saw it as a mandate. She was, by nature, a skeptic and acted in a narcissistic way. She trusted few people, and heartily enjoyed holding Vincent’s feet to the fire
on a multitude of things she saw as issues. If he was uncomfortable, she felt he would be more engaged in making money for the company. Making money for the company really meant making money for her. Donna had a very lavish lifestyle, and any threat to the income stream was a personal attack on her and her need for control.
Humble Roots
Vincent knew this when he agreed to take the CEO role, but he was an optimist by nature. He was certain he could lead the company and shield it from Donna’s lack of leadership skills. He grew up blue collar
in a large Italian family in a diverse working-class neighborhood in South Chicago. His father worked two jobs so his mother could stay home and raise the kids. Vincent knew the value of working hard and working smart. He was an above-average student in high school, and an outstanding wrestler that earned a scholarship to attend the University of Illinois where he majored in Industrial Engineering. In college he excelled both academically and as an athlete, earning